Disable automatic renewal of Total AV antivirus.

Solved/Closed
Syldra Posted messages 25 Registration date   Status Member Last intervention   -  
 Val -
Hello
I can't seem to turn off the automatic renewal of the Total AV antivirus on my Mac.
I find it unacceptable, or maybe I'm just not skilled at this, which is quite possible.
Thank you for your help.
Frédéric

1 answer

  1. Syldra Posted messages 25 Registration date   Status Member Last intervention   88
     
    Hello
    I finally managed to stop my automatic renewal.
    I sent a request and the service sent me the procedure.
    It's almost impossible to find it on your own.
    Go to the payment methods, next to your card, there's a pencil, click on it and an item will appear at the top right titled disable antivirus!!!! Then you need to click on it and fill in two or three fields to get it done.
    There you go, it was hard!
    Thank you and especially to bbblanchard
    88
    1. Anonymous user
       
      Thank you, it's never hard to find a link for the regulations, the opposite...
      Have a good day.
      1
    2. Roland
       
      Thank you very much!!!! I would never have found the solution without your explanation... I am finally free..! Delivered..!! Have a nice day. Best regards, Roland
      2