Windows 10 Installation Stuck at 16% Preparing Files for Installation
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Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Hello everyone,
After a long search for an answer to my question, I'm writing this post to finally find one :lol:
I bought an HP laptop 14-cf0034nf about a year ago.
It has been slow, so I decided to restore it to start fresh.
This isn't the first time I've restored a computer using a USB drive, but this time I'm stuck, or rather the installation is stuck :??:
Simply at the step of preparing files for installation, it gets stuck at 16%.
So I tried turning it off and restarting the Windows download, but I'm still encountering the same problem; this step remains stuck at a certain percentage.
To give you a better visual, I’m including a photo with my post
I would like to know if there is a solution or if this is due to a hardware issue.
Thank you :)
After a long search for an answer to my question, I'm writing this post to finally find one :lol:
I bought an HP laptop 14-cf0034nf about a year ago.
It has been slow, so I decided to restore it to start fresh.
This isn't the first time I've restored a computer using a USB drive, but this time I'm stuck, or rather the installation is stuck :??:
Simply at the step of preparing files for installation, it gets stuck at 16%.
So I tried turning it off and restarting the Windows download, but I'm still encountering the same problem; this step remains stuck at a certain percentage.
To give you a better visual, I’m including a photo with my post
I would like to know if there is a solution or if this is due to a hardware issue.
Thank you :)
1 réponse
Hi,
Try with another USB stick.
Check the disk with CrystalDiskInfo.
You can do this from the Malekal Live CD: https://www.malekal.com/tester-diagnostic-materiel-de-ordinateur-live-cd-malekal/
Lastly, check if a BIOS update is available:
https://www.malekal.com/mettre-a-jour-bios/
https://www.commentcamarche.net/faq/2641-bios-mettre-a-jour-flasher-le-bios
--
Please press any key to continue the disinfection...
Try with another USB stick.
Check the disk with CrystalDiskInfo.
You can do this from the Malekal Live CD: https://www.malekal.com/tester-diagnostic-materiel-de-ordinateur-live-cd-malekal/
Lastly, check if a BIOS update is available:
https://www.malekal.com/mettre-a-jour-bios/
https://www.commentcamarche.net/faq/2641-bios-mettre-a-jour-flasher-le-bios
--
Please press any key to continue the disinfection...
Regarding the disk check and BIOS update, I would like to point out that I have already formatted the disk and therefore no longer have access to Windows.
For the BIOS update, if the computer is recent, you can download the update, put it on the USB stick, and run it from the BIOS.
Since you had previous issues, it's possibly the hard drive.
I'll take a closer look at that
One more question then, does formatting the hard drive and therefore Windows void the warranty?
Thanks for your help
I would say no just like that.