I can't finish the Windows updates!
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romarin1
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cng.33 -
cng.33 -
Hello, I am seeking help for my Asus laptop running Windows 8.1.
After 2 weeks of not using it, I turn it on: everything works fine.
Windows update tells me there are 63 updates to install, and I start the installation...
after 1 hour, the PC says "restart to finish the installation": I do that... reboot and installation up to 95%, then the message "unable to complete updates - reverting changes - do not turn off your computer."
Problem: after 12 hours stuck like this, the computer is still frozen with that on the screen!!
In desperation, I tried removing the battery and starting with F8, but the message
"unable to complete updates - reverting changes - do not turn off your computer" keeps coming back.
What can I do to save my PC?
Thank you.
After 2 weeks of not using it, I turn it on: everything works fine.
Windows update tells me there are 63 updates to install, and I start the installation...
after 1 hour, the PC says "restart to finish the installation": I do that... reboot and installation up to 95%, then the message "unable to complete updates - reverting changes - do not turn off your computer."
Problem: after 12 hours stuck like this, the computer is still frozen with that on the screen!!
In desperation, I tried removing the battery and starting with F8, but the message
"unable to complete updates - reverting changes - do not turn off your computer" keeps coming back.
What can I do to save my PC?
Thank you.