Battery percentage stuck

Solved
Gladys -  
HelpiOS Posted messages 8456 Registration date   Status Moderator Last intervention   -
Hello, I bought a refurbished iPhone 8 about 2 months ago, and since yesterday there's a problem: the battery percentage goes down when it's not charging, which is normal, but when I put it on charge, the battery percentage goes up but I can't see it; it gets stuck and I have to turn it off and on again to see the correct percentage. Please help.

Configuration: iPhone / Safari 12.1.2

2 answers

HelpiOS Posted messages 8456 Registration date   Status Moderator Last intervention   11 947
 
Hello,

Disable the battery percentage display by going to Settings > Battery. Wait a few seconds, then reactivate the setting.

If that doesn’t work, force restart your iPhone by pressing the volume up button, then the volume down button. Then, hold the Power button until the Apple logo appears.

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Best regards, ☆ HelpiOS
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