Battery stuck at 87%

Imen_1132 Posted messages 5 Status Member -  
Imen_1132 Posted messages 5 Status Member -
Hello,
Please, I have a Samsung J7 Prime (2017)
When I charge it, its battery does not go above 87% or 89%, it rarely reaches 100%, really rarely!
I wanted to know if this problem has a solution, please
P.S.: I don't have a battery issue, like it doesn't drain quickly or abnormally.
Thank you in advance.

1 answer

  1. dachiasse Posted messages 1932 Status Member 153
     
    Hi,
    Have you ever had your smartphone shut off because the battery dropped to 0%?
    Do you often charge your smartphone up to 100% when its battery goes below 20%?

    If you answered yes to either of these questions, and if this has happened to you often, then there is a battery issue due to improper usage. However, we cannot blame you because these contraindications are rarely mentioned in smartphone documentation.

    A li-ion battery doesn’t like being empty or being charged fully. It prefers to operate between 40% and 80%, and while it doesn’t mind functioning outside of this range, it enjoys several small charges.
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    1. Imen_1132 Posted messages 5 Status Member
       
      Thank you for your response.
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