Installation du logiciel GPS X970T Via Michelin Solved

Question

I have a GPS via Michelin X970T Europe version, but I'm having a big problem with the installation on my PC equipped with Windows Vista Home Premium 32-bit.
I can't install the software provided with the GPS. Windows doesn't recognize the GPS, etc.
Has anyone encountered this problem and found a solution? Because I still haven't found one.
A big thank you to anyone who can give me a hand.
Manager105

Configuration: Windows Vista Internet Explorer 7.0

yokys · Accepted Answer

Hello Have you installed ACTIVE SYNC?  yokys@free.fr

manager105 · Answer

After several emails to the hotline, I finally received good news: the new installation patch for the GPS X970T for Windows Vista 32-bit
This patch can be found on their website. Thanks again for the help
Manager105

jmodile · Answer

Unable to install the X970T. I have Windows XP SP2 and I keep getting either: invalid data, or "this device is not configured correctly".
Has anyone had this issue? I've been desperately trying to install it for a week now.
Thank you

manager105 · Answer

Hello,
have you tried contacting the hotline? They are the ones who pointed me to the right patch to download for successfully installing and registering with ViaMichelin. They give you the correct drivers and installation procedure for your GPS X970T. I have Vista, and when I bought it in July, it was impossible to install because the program provided with the GPS was not correct. Their response is not always very quick, but the advantage is that it works.
Good luck
Manager105
pnd-fr@viamichelin.com <pnd-fr@viamichelin.com>

pgueguen2 · Answer

yes, I have the same problem with an x970t v7 fr the pc cannot detect the gsp. can someone help me? best regards

welles · Answer

Hello everyone, I have a little issue with the X970T. When I disconnect from the PC, the beast keeps the connected icon, and it only disappears when I unplug the USB cable. How can I avoid this risky maneuver? Thank you all.

toutatis · Answer

Hello,

I think I have the solution. At least, it works for me. I struggled quite a bit with customer support.

The setup: VM 970T new edition or V7 on a Vista Pro PC

By default, when you connect your VM to the USB cable, there's a good chance that the viamichelin 970T driver is a very old version validated by Microsoft v1.0.2.1

Go to Device Manager when your VM is connected, under mobile devices you will see VM.

Right-click "Properties" tab "Driver" if it's V1.0.2.1 it will never work! And the VM patches won't help (according to my experience) at all

Right-click "Update ..."
Search for a driver on my computer
"Let me choose from a list....."

And there, 2 versions appear either from Microsoft or Compal.
Microsoft's version is necessarily default and doesn't work, choose the Compal version and everything should be back to normal.

The driver version is then 1.0.1000.0 from 15/03/07

Good luck

giea38 · Answer

Hello everyone, my problem is that I can't transfer MP3 files to my GPS x970.

renardeau · Answer

I have a version 6.5 and I am encountering the same problem with my x970T. My computer is on XP and I can't get my computer to communicate with the GPS, as for the installation DVD, it shows nothing!
All of this is a bit complicated for someone uninitiated, not everyone is a computer expert.

BOULANGER · Answer

AS A GPS RESELLER, 90% OF THE MODELS ARE NOT RECOGNIZED BY A PC (XP, VISTA, 2000, 98...) THANKS BIB!!!

stef82 · Answer

Hello,
I just installed everything on my ViaMichelin 970 Europe TMC and during the GPS installation via Bluetooth, my phone connected to the GPS gives me "data packet transmission failed." What should I do? Thank you.

MANUE1334 · Answer

Hello,

By Toutatis, you're lucky that this fix resolved your problem. For me, I only have one version that displays when I do the search. However, in the end, I do have version 1.0.1000.0 from 03/15/07 for the driver and yet I still get the message: "please connect the mobile device." My GPS is turned on, the original map is properly installed (it is not in lock position), and I don't have any other applications open. We tried with a PC running Vista 32-bit and another one with XP Home Edition version 2. Could you please provide me with the patches for the VM X970T Europe?

Thank you

Gibbes · Answer

I installed the VM software on my computer.
At the end of the installation and also when I try to start the Content Manager, the computer gives me the following error:
"registered JIT debugger is not available.
an attempt to launch a JIT debugger with the following command resulted in an error code of 0x2(2).
Please check your computer settings.
Does anyone have any comments on how to solve this problem?
Thank you all.

Bucheron · Answer

I have a VM X-970T GPS that I can't configure on my Vista Home PC. Can someone tell me what to do? Thank you.

pascal · Answer

Good evening everyone, I have a GPS X970T and my laptop with Windows Home does not want to recognize it or find the driver. Thank you all.

jo38 · Answer

Hello, I have a problem regarding the installation of the software for my GPS X970T Via Michelin; during the installation with the provided software, the computer does not recognize the GPS.
Has anyone had this problem as well and been able to solve it?
If anyone can help me..

gilou08 · Answer

Thank you, fabulous!!!  I didn't have device recognition, without your post, I would have surely spent some time searching the net before knowing which manufacturer to choose, COMPAL...

lavinoche · Answer

Hello,  Since January 2008, I have the viamichelin X-907T v7 GPS, but it is not up to date, as there are roads in my area that it does not recognize, even some speed cameras on highways (the last update was in February 2008, which is free), which have existed for several years. Wanting to update the map, the hotline told me that I have the latest version and that future updates will cost me 90 euros.  I am not satisfied with this response because of the high cost of the update, and supposedly I have the latest version.  Please let me know if all of this is accurate.  Best regards.

gladiator · Answer

I will try the manager solution, because it makes the most sense unless others prove me otherwise and why  all these problems I ask this question because I am a novice in computer science. Bad advice, please  refrain.

crispolou · Answer

I bought a Via Michelin X 980 T and I can't register it on the computer The manual tells me that I will get a product ID but I have nothing at all HELP Thank you

zxr · Answer

fabelous is right. I have registered my product on the site and my GPS is up to date. However, now, Content Manager does not recognize the GPS. I own a x960new. Should I, now that my product is recognized and up to date, reinstall the viamichelin driver for Content Manager to recognize my GPS? Thank you.

jp · Answer

Thank you avinoche for the message on Monday, March 31, 2008 at 7:14:21 PM that helped me solve my issue.

For your information:
Windows Vista configuration
GPS X-970T
The GPS was displayed in the device manager but was not synchronizing with the PC.
The problem was indeed due to the driver version. I updated it using your procedure and it worked immediately.

Thanks again.

polouise · Answer

Hello I don’t have Vista, but XP. The solution I found was to call Michelin, and I spoke to a guy who knew his stuff and guided me from A to Z for the installation. Hoping this helps you....... Good luck.

polouise · Answer

Hello Here is the phone number 0821 23 06 82 Make sure to insist on getting help because you will encounter a receptionist who will tell you that she will send you the instructions, but that doesn't work. INSIST to speak with a technician. Good luck.

tarterise · Answer

Hello the manipulation of: 19 fabeleus, on Sunday, March 16, 2008, at 19:22:58 also works under Windows Seven RC1 Best regards

FitzKeppet · Answer

fabeleus,  THANK YOU SO MUCHHHHHHHHH,  I struggled for an hour and your driver change technique worked... exhausted after 2 hours of fighting!

Jonathan · Answer

fabeleus, Sunday, March 16, 2008 at 7:22:58 PM  Good evening everyone,  I also had a problem while installing the software under VISTA for my GPS X970T. It was not recognized. Here is my approach that solved the problem. 1) Click Start/Control Panel/System (the GPS must be connected to the PC via the USB cable) 2) Go to Device Manager under Portable Devices (you can see your GPS: viamichelin...) 3) Right-click on the GPS and choose Update Driver Software... 4) Choose Browse my computer for driver software (the DVD supplied with the GPS was in my PC) 5) Choose Let me pick from a list of device drivers on my computer 6) UNCHECK the box Show compatible hardware 7) Choose Manufacturer: Compal and Model: USB Sync 0302 (Microsoft Corporate) 8) Click Next and normally Windows Mobile Device opens and your GPS screen indicates not to remove the card.  I have version 6.1 of Windows Mobile Device.  Thank you Fabeleus, I managed to install my GPS with your method!!!! a big thank you.

gentleman91 · Answer

Hello, To all owners of the Viamichelin GPS 6.5, I have the solution to upgrade to 7.0.3 or simply to reinstall it. For any requests or questions, biograd91@yahoo.fr is easier to follow the discussion. Best regards.

YANNIS · Answer

Personally, here is my solution, I combined two of the suggestions and it worked:
1) Click Start/Control Panel/System (the GPS must be connected to the PC via the USB cable)
2) Go to Device Manager under Mobile Devices (you can see your GPS: viamichelin...)
3) Right-click on the GPS and choose Update Driver Software...
4) Choose Browse my computer for driver software (the DVD provided with the GPS was in my PC)
5) Choose Let me pick from a list of device drivers on my computer
6) UNCHECK the box Show compatible hardware
7) Choose Manufacturer: Compal and Model: USB Sync 0302 (Microsoft Corporate)
8) Click Next and normally Windows Mobile Device opens and the screen of your GPS indicates not to remove the card.

After that, if it doesn't recognize anything, then go back to Device Manager -> Mobile Devices -> USB Sync 0302 -> Browse my computer for driver software -> Let me pick from a list -> Viamichelin (COMPAL) -> and your GPS will make a little beep and that's it!

LINK204 · Answer

I managed to install my x970-T on my Windows 7.
First, you need to install Windows Mobile and then install your GPS, which will not be recognized! You just need to manually update the driver and choose a mobile device from the list, then select Microsoft from the list of driver manufacturers and choose the first driver proposed, which is "USB Sync Device"; the Microsoft driver works for synchronization! Then, just install the Michelin manager from the DVD and you're good to go!!!
All the drivers proposed above never worked on any of my PCs! Only the method I've just mentioned is okay and tested! I found this method on this site; I wanted to provide a direct link, but I can't see it anymore! Good luck to everyone. The method is easy but time-consuming on the road!

chris · Answer

Activate GPS with Windows 8 (Device Manager 'Active Sync') 1) Right-click on the home icon (the GPS must be connected to the PC via USB cable) 2) Go to Device Manager section Mobile devices (you will see your GPS: viamichelin) 3) Right-click on the viamichelin GPS and choose Update Driver Software... 4) Select Search for a driver software on my computer (the DVD provided with the GPS was in my PC) 5) Choose: Let me pick from a list of device drivers on my computer 6) Click on the second 'mobile devices' 7) Choose Manufacturer Microsoft then model Windows Powered Pocket 2003 8) Click Next and normally your GPS screen indicates the red connection cross 9) We can now see our viamichelin GPS in the mobile devices directory No. 2.

Installation du logiciel GPS X970T Via Michelin

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