Computer stuck on using features

Solved
Lu-91 -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,
My computer has been stuck on "using features 100% completed, do not turn off the computer" for 45 minutes now.
I have tried several times to force shutdown my computer, but each time it restarts, it goes back to this message...
I don't know what to do

Thank you in advance

2 réponses

Lu-91
 
I tried, I inform you that it is a brand new Asus laptop..
I press all the keys but it stays on this page and nothing happens.
3
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
remove the battery at worst.
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Hi,

Restart the computer and insist, it should install.
Otherwise, follow these instructions: https://www.malekal.com/windows-bloque-a-linstallation-des-mises-a-jour/

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Please press a key to continue the disinfection...
0