BSOD System_Service_Exception
toto230219
Messages postés
25
Statut
Membre
-
toto230219 Messages postés 25 Statut Membre -
toto230219 Messages postés 25 Statut Membre -
Bonjour, j'ai récemment eu un crash avec mon ordinateur portable Acer Swift 3. Il était verrouillé et j'allais rentrer mon mot de passe pour entrer dans ma session lorsque il m'affiche un écran bleu BSOD, code d'arrêt : System_Service_Exception. élément ayant échoué : Msfs.sys
Je vous poste ci-dessous le rapport WhoCrash. Merci beaucoup pour votre aide je ne sais vraiment pas comment résoudre le problème.
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 21/08/2017 02:59:27 your computer crashed
crash dump file: C:\WINDOWS\Minidump\082117-5375-01.dmp
This was probably caused by the following module: msfs.sys (Msfs+0x1680)
Bugcheck code: 0x3B (0xC0000096, 0xFFFFF80E14821680, 0xFFFFD30080C5D710, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\msfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Mailslot driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 21/08/2017 02:59:27 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: msfs.sys (Msfs+0x1680)
Bugcheck code: 0x3B (0xC0000096, 0xFFFFF80E14821680, 0xFFFFD30080C5D710, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\msfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Mailslot driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Je vous poste ci-dessous le rapport WhoCrash. Merci beaucoup pour votre aide je ne sais vraiment pas comment résoudre le problème.
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Mon 21/08/2017 02:59:27 your computer crashed
crash dump file: C:\WINDOWS\Minidump\082117-5375-01.dmp
This was probably caused by the following module: msfs.sys (Msfs+0x1680)
Bugcheck code: 0x3B (0xC0000096, 0xFFFFF80E14821680, 0xFFFFD30080C5D710, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\msfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Mailslot driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 21/08/2017 02:59:27 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: msfs.sys (Msfs+0x1680)
Bugcheck code: 0x3B (0xC0000096, 0xFFFFF80E14821680, 0xFFFFD30080C5D710, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\msfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Mailslot driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
4 réponses
-
salut
redémarre ton pc et exécute l'invite de commande en tant qu'administrateur
dans la fenêtre qui s'ouvre, tape SFC /SCANNOW et clique sur OK
ATTENTION: il y a 1 espace entre SFC et/
laisse bosser le pc et regarde à la fin du scan s'il a/n'a pas trouvé/réparé de fichiers système
quand c'est fait, redémarre le pc
@+
-
re
ok, ton pc est sous quel OS (W7/W8.1 etc...)
tu as 1 support de restauration pour ton pc?
@+
-
Salut,
Quel antivirus est installé ?
-
Tu devrais le désinstaller et voir ce que cela donne sans.
Vois aussi, si des mises à jour de pilotes sont disponibles : https://www.malekal.com/driverscloud-mettre-a-jour-ses-pilotes/
Veuillez appuyer sur une touche pour continuer la désinfection...
