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Change of direct debit date for the plan

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dakota -  
MichelDC Posted messages 2 Status Member -
Hello, I would like to change the date of my automatic payment for my plan with Free Mobile, I am a subscriber, how should I proceed?

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1 answer

  1.
    piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   6 123
     
    Hello,

    By calling, for example, customer service.

    See you!

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    1. MichelDC Posted messages 2 Status Member
       
      Free refuses to change the date of my direct debit and postpone it by 5 days: I am no longer employed and I now receive an allowance that is only paid to me on the 6th of the month. Free refuses to move my direct debit date... and I regularly find myself overdrafted and forced to pay bank fees. (I called customer service and sent a letter to the same department, but nothing works!!!)
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