Abusive withdrawal free telecom

Thanks to a very persuasive letter, I managed to get a full refund of the amount that was stolen from me, let's say it openly, which is 190 euros. After cancelling a subscription, you need to immediately notify your bank to block the withdrawals; I didn't know that, and it almost cost me a lot.

Hello, I was just shocked to see a debit of 440 euros for Free Telecom on my account. You say you've received the refund after sending back a letter and their equipment? What address should everything be sent back to, please? Thank you in advance for your reply. Have a good evening.

Good evening, I had exactly the same problem yesterday and they charged me 440 euros!! It's really shameful could you tell me at what address to send it back? It's really very important, thank you so much (phone number as well 06.26.91.17.68) Lynda, thank you again.

Can you tell me the address you sent the recorded delivery to for a refund? I really want to get back my 440 euros and I find this truly outrageous!!! Thank you very much, Lynda 06.26.91.17.68

If you ask your bank to stop a direct debit, you are completely within your rights.
A bank is a business like any other with very strict rules. We need to stop believing that banks have all the rights. Banks need customers and unfortunately do anything and everything to avoid losing their clients.

PS I work in a bank.

Of course your bank has the right to refuse a direct debit.

Hello!
If you really have nothing to do with Free, follow Sydbarett's advice. When you go to the bank, ask about the type of withdrawal. (Credit Card, other?). The action to take (as well as the applicable legal texts) depends on it...
Talk to you later!

Hello Lynda,

We would like your advice on how to free ourselves from the tyranny of Free. Yes, I truly mean tyrants, because we canceled our service in March, and 9 months later we just had €190 debited by Société Générale for the Freebox modem, as in the meantime we did not return the modem which we still have in our possession, and therefore we would like to know how to resolve these issues.

Best regards, Erwan.

Very relevant! The subscription is not in my name! Simply put.

Hello,

I am in the same situation as you since...yesterday.
Could you tell me how you proceeded since November to recover the €190?

Thank you

Hello, I was also wrongfully charged 190 on January 9, 2009, for a Freebox that I had not received, noting that I returned it last year in April or May. The issue is that I no longer have the return receipt, as I threw it away since to me it had been almost a year. Is there any legal recourse?
Thank you for your response.

Well, we were debited 540 euros without being informed, we immediately opposed it at the bank which canceled the debit, BUT, Free is sending us to the bailiff: for not returning the device within eight days following our resignation a year earlier... they claimed they hadn't received our REGISTERED LETTER even though our new operator took care of it, but they needed a letter from us, which they hadn't received either, then for another 3 or 4 months, we were charged the subscription again and finally when the debit ended, 6 months after the debit of 540 euros and hostage or not hostage of a scam..! of course, it's well written on the back of their contract in the last paragraph in light gray!!!! the non-return clause but they didn’t have to inform us since it's already written in the contract.... now we are paying in installments! Free needs money to buy the new telecommunications standard... small wallets will pay...