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Unable to unlock the PC in safe mode.

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Antalya27 Posted messages 5 Status Member -  
Jojolaguitare Posted messages 12012 Registration date   Status Member Last intervention   -
Hello,

I recently used safe mode because my PC kept shutting down a few minutes after starting up.
The problem is that when I first restarted my PC in safe mode, I am unable to access my account. I only see my lock screen with the three icons in the bottom right for network connection, accessibility options, and power/restart. Normally, in the center, I have my account with my name and the field to enter the password, but there's nothing at all, I'm stuck and can't do anything.

Could you help me?
Thank you.

2 answers

  1.
    beber67470 Posted messages 5123 Registration date   Status Member Last intervention   811
     
    Hello

    Your computer is a laptop, try this >> turn off the computer, unplug it, remove the battery and hold down the power button for 30 seconds, then reassemble everything and restart your computer.

    Best regards

    --
    Computing is just a tool, like a brush or a pencil.
    Avoid those so-called free repair software, they’re of no major utility. The best companions are Dos and Powershell.
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    1. Antalya27 Posted messages 5 Status Member
       
      Thank you for your help.
      Indeed, my PC starts differently and offers me options for advanced recovery or to restart my computer. What should I choose if I simply want to start the PC normally or exit safe mode?
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    2. beber67470 Posted messages 5123 Registration date   Status Member Last intervention   811 > Antalya27 Posted messages 5 Status Member
       
      Re

      Try for a first attempt in normal restart
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