Adobe Premiere Pro freezes during encoding
Solved
Amandine M
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glandu Posted messages 25506 Registration date Status Contributeur Last intervention -
glandu Posted messages 25506 Registration date Status Contributeur Last intervention -
Hello,
I'm in a distressing situation. I created a video for my job on my PC using Adobe Premiere Pro CC 2017, it's quite short (177 MB in mp4 format). I exported V1 on Wednesday without any issue, but since yesterday I've been struggling to export V2. The encoding starts normally, then it gets stuck at around 90%, the PC stops running and it's completely frozen; I can barely get the task manager to appear... I finally managed yesterday by uninstalling and reinstalling Premiere Pro, then running CC Cleaner and Adw Cleaner. But now I've had to modify my project and therefore export a V3 and I can't do it...
I'm really starting to get frustrated... Can someone help me find a solution?
Thanks!
I'm in a distressing situation. I created a video for my job on my PC using Adobe Premiere Pro CC 2017, it's quite short (177 MB in mp4 format). I exported V1 on Wednesday without any issue, but since yesterday I've been struggling to export V2. The encoding starts normally, then it gets stuck at around 90%, the PC stops running and it's completely frozen; I can barely get the task manager to appear... I finally managed yesterday by uninstalling and reinstalling Premiere Pro, then running CC Cleaner and Adw Cleaner. But now I've had to modify my project and therefore export a V3 and I can't do it...
I'm really starting to get frustrated... Can someone help me find a solution?
Thanks!
1 réponse
No one to pull a rabbit out of the hat, we can assume that your project is "polluted," meaning there may be a missing or misplaced file on your hard drive, a transition, or a file that is present but too short to be visible on your timeline; therefore, elongate the timeline to possibly detect a mini file, that's all I have in my catalog.
Either you test another project to make sure it’s not your software that’s bugging out, or you start from scratch with your problematic project.
"The donkeys change their minds; fools do not."
Remember to mark your message as "resolved" if that’s the case.
Either you test another project to make sure it’s not your software that’s bugging out, or you start from scratch with your problematic project.
"The donkeys change their minds; fools do not."
Remember to mark your message as "resolved" if that’s the case.
Thank you for your response! It's quite possible that this is it! Indeed, between my V1 and my V2, I added a logo at the end that might only appear for a second. Maybe that's why the encoding doesn't go all the way. I will try again. Thanks again!
Best regards.