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Smartphone troubleshooting: UI system has stopped

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gismic27 Posted messages 3 Status Member -  
 cicile -
I have a Samsung Galaxy Grand 2 smartphone and for a few days I have been getting "System UI has stopped," I don't know what to do can you help me please, thank you.

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Gisèle Colin

2 answers

  1.
    bazfile Posted messages 58514 Registration date   Status Moderator Last intervention   20 277
     
    Hello,
    It's the latest update of GOOGLE APP that crashes Android, so go to the application manager, select Google App, and then uninstall updates. Be careful not to update this app again, or the problem will return.
    So:
    To prevent the update of GOOGLE APP and the problem from returning, go to the Play Store settings, then go to App updates, and choose Don't automatically update apps. Anyway, Google will probably fix this bug very soon; in the meantime, caution is advised, and for now, update the apps manually.
    bazfile contributor security.
    8
    1. Lou
       
      Thank you, bazfile. Problem solved in 5 minutes.
      0
    2. Vero
       
      Same problem but I no longer have access to my phone, black screen with only “installing applications” written
      The only thing that works is Messenger; when I receive a message, the chat bubble appears and I can access messaging, otherwise I can't do anything. How can I resolve this issue, please?
      0
    3. cicile
       
      Yes, but what to do if the phone crashes right at startup? Blue screen with "download impossible, please try again later"... and sometimes "system UI has stopped"...
      0