Message d'erreur de numérisation Epson

Solved
tontonjodu31 Posted messages 2 Status Membre -  
tontonjodu31 Posted messages 2 Status Membre -
Hello,

I have an Epson XP-520 printer.

Once connected to the PC, it prints and copies, but it doesn't scan.

Every time I try to scan, I get this error message:
Communication with the scanner is not possible.
Please check that the scanner is powered on, properly configured, and that there are no connection errors.
For more information, refer to the Troubleshooting section of the User Guide.

I have installed and uninstalled it 10 times without it ever working.

Before, I was on Windows 7 and it worked.
I have read the forum messages, but they explain how to do it for Windows 7 and not for Windows 10.

Thank you for your help; otherwise, I will have to go to a repair shop.

1 réponse

yassa@ Posted messages 284 Registration date   Status Membre Last intervention   73
 
Go to esuport.epson-europe.com
Choose the system and download the driver
Thank you.
-1
tontonjodu31 Posted messages 2 Status Membre
 
Hello
thank you for the reply.
It helped me save 39€ with a repairman.
Actually, I just needed to install the drivers.
Thanks again
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