Epson Scan cannot be started.

Solved
danath31 -  
 JAC_25870 -
Hello,
I have a software problem with an Epson RX 420 printer. Print and copy are fine, but scanning is impossible.
Error message (Epson Scan cannot be started. Please use the Troubleshooting Assistant to resolve the issue. Would you like to open the Troubleshooting Assistant? yes no)
I have uninstalled the software, reinstalled it, updated it, changed computers, and nothing works. Can you help me?
See you later
Configuration: Windows XP Internet Explorer 6.0

14 answers

  1. glegolas65
     
    On Windows 7, do the following:
    - Control Panel
    - View devices and printers
    - Right-click on your printer
    - And select scan
    It works very well for me this way.
    58
    1. JeffCky
       
      I don't have Scan when I right-click.
      0
    2. merci
       
      You're welcome!
      0