Epson Scan cannot be started.

Solved
Hello,
I have a software problem with an Epson RX 420 printer. Print and copy are fine, but scanning is impossible.
Error message (Epson Scan cannot be started. Please use the Troubleshooting Assistant to resolve the issue. Would you like to open the Troubleshooting Assistant? yes no)
I have uninstalled the software, reinstalled it, updated it, changed computers, and nothing works. Can you help me?
See you later
Configuration: Windows XP Internet Explorer 6.0

14 answers

  1. On Windows 7, do the following:
    - Control Panel
    - View devices and printers
    - Right-click on your printer
    - And select scan
    It works very well for me this way.
    58
    1. I don't have Scan when I right-click.
      0
    2. You're welcome!
      0
    3. Well, it only scanned part of the page for me... I'm still missing a piece of text. So I used Photoshop and it works perfectly ;), (Tab: File > Import). If that can help some...
      0
    4. Yeah!!!
      Thank you!
      0
    5. Phew, thank you, it's working! I finally managed to scan important documents after struggling with compatibility issues, etc.

      So thanks again ;)
      0