Error 100016 Epson Scan
my Epson XP-4100 printer displays the message "Err Scanner. An error occurred while scanning" and a code 100016.
I turned the printer off and on again, waited 10 minutes after unplugging it, restarted the computer... still the same message.
Do you have a solution? Thank you in advance.
Laurent
Configuration: Windows / Chrome 85.0.4183.102
5 answers
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I have the same problem. The scanner marks an error during scanning
100016-
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You need to contact Epson support https://www.epson.fr/fr_FR/support/sc/epson-workforce-pro-wf-c5710dwf/s/s1622?selected-tab=&selected-os=macOS+12+%28Monterey%29
Here is their response:
In this case, the printer requires maintenance from one of our authorized repairers; error 100016 will be covered even if the printer is out of warranty.
Epson takes care of everything :)).
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@Nam
Hello,
same problem but the support won't cover the repair because it's out of warranty, it's up to us to get a quote from Maintronic and drop off the machine (1.5 hours away from my place)....
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@Nam
I have error 100016 and Epson told me that the repairs are my responsibility. I insisted, but they didn't want to hear anything about it.
It has only been a few months since it's no longer under warranty.Epson does not cover anything.
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