Endless reboot in progress

Guigui47777 Posted messages 4 Registration date   Status Membre Last intervention   -  
 Lucas -
Hello everyone
Since this morning, I have a serious problem with my Acer Aspire E 15 laptop running Windows 10. When I turn it on, it shows "Restarting" without anything happening. Does anyone have a solution to this problem? Thanks

Configuration: iPhone / Chrome 49.0.2623.105

1 réponse

cado21 Posted messages 6527 Status Contributeur 944
 
Hello.
You can try this:
Unplug the PC.
Remove the battery. (if it's a laptop)
Press and hold the power button for a minute.
Plug it back in.
Start it up.
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Guigui47777 Posted messages 4 Registration date   Status Membre Last intervention  
 
Thank you, but to start with, I couldn't remove the battery because you have to press the button with a thin object (like a sewing needle), but nothing happens...
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Guigui47777 Posted messages 4 Registration date   Status Membre Last intervention  
 
No, it was running Windows 8.1 and I switched it to Windows 10 more than 6 months ago.
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