Imp.free.fr inaccessible ...and imp4.free.fr is over!

Solved
ctresclair Posted messages 3 Status Membre -  
 balle -
Hello

It starts with a new connection problem to Free webmail.
(for the past 4/5 days)

As usual in these cases, we go to the URL "imp4.free.fr"
but that’s over!

Free offers "a new future app thingy" called "Round Cube",
even providing a few words of apology: << IMP4 was never put into production... >>.

So here it is: access is via https://webmail-rc.free.fr

Except that this new thing doesn’t seem to have taken into account the data transfer ...empty!
Help and the sync??

3 réponses

nadellen Posted messages 11941 Registration date   Status Membre Last intervention   7 351
 
Hello
thank you for the info
as far as I'm concerned, no issues connecting to my Free inbox (https://imp.free.fr)
I'm not using Zimbra)
but I can also connect without any problems to my daughter's inbox, which she uses with Zimbra
so you probably have another issue
p.s.: I'm on W7, not W10 which I tested and uninstalled.
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ctresclair Posted messages 3 Status Membre 1
 
Hello and thank you Nadellen for your response, but I should have been more specific (Zimbra, no problem, everything is fine)...

There is indeed a hardware issue confirmed by Free support.


...without reassuring me about the future of my data...

Moreover, today the message I copied/pasted yesterday no longer appears and redirects directly to "Roundcube," Free's new webmail application that I apparently have the honor of testing... I can confirm that imp4 is over or will be soon for you.
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nadellen Posted messages 11941 Registration date   Status Membre Last intervention   7 351
 
re
free has informed its customers about maintenance on some of its equipment (if only one could read the warning before it cuts out,) ...
in fact, it's a server outage, or maintenance of servers in several regions, and therefore certainly a server that you depend on
this happens more or less regularly, but with other operators as well..
however, access will return, do not change your passwords or other IDs during the "outage"
when it comes back, you will find everything as before
however, if the inbox is full, it is possible that some messages could not be received and that you receive a message such as "check your email address" from certain software
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ctresclair Posted messages 3 Status Membre 1
 
Resolved because: Access to imp.free is possible again and I have recovered my data.

Confirmation of the termination of imp4 and the new app to be tested here: https://webmail-rc.free.fr/

Confirmation of many upcoming disruptions due to technical problems with the deployment of the new app and data migration.. all good news..
But keep calm and play Tetris....

Confirmation that Free still has very poor internal cross-communication which still prevents its level 1 hotline from answering "yes, there is a problem with some of our servers currently" "Yes, imp4 is over" and keeps them from learning from the user about the existence of RoundCube..."Roundwhat?"..
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balle
 
Thank you Free! I'm discovering that one of my email accounts has switched to this famous Roundcube. I hadn't received certain emails (private sales, Twitter, vouchers, etc.) for weeks.
I use Windows Live Mail and when connecting from another PC, I inevitably go through Free, which brings me to the Roundcube inbox that has automatically created subfolders "Commercial" and "Social Networks"... nearly 200 emails that were never received on WLM and lots of missed things...

Thanks again Free!!!!
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