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Network issue after reformatting

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thefrenchjason Posted messages 9 Status Member -  
Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   -
Hello,

A few months ago, I reformatted my PC. I had a problem because my PC allowed me to reformat without a Windows installation CD, but it didn't work because some files were missing.
Anyway, I installed a Windows that I need to activate with my key, but I need internet for that.
The problem is that I can't access the internet; the computer detects a problem with my network cards, and I thought about the drivers.
So I tried to install the Intel drivers, but when I start the installation, the following message appears:
Cannot install drivers. No Intel(R) network connections are installed on the computer.

1 answer

  1.
    Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    Hello,

    What version of Windows is installed?

    Brand and model of the PC (or motherboard)?

    Open Device Manager, right-click on the network card > Properties > Details.

    In the dropdown menu, select: "Hardware Ids"

    Post the information (example: PCI\VEN_1969&DEV_1026&SUBSYS_82261043&REV_B0) in your next message.

    Just copy the first line, that's enough.

    If needed:
    https://www.commentcamarche.net/faq/35597-trouver-le-numero-d-identification-d-un-peripherique
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    1. thefrenchjason Posted messages 9 Status Member
       
      Hello and thank you for the response, here is the information

      Version: Windows 7 Home Premium 64-bit
      Model: Acer Aspire 5742G
      Network adapters:
      Intel(R) 82567LF Gigabit Network Connection: pci\ven_8086&dev_10bf
      Intel(R) 82567LF-2 Gigabit Network Connection: pci\ven_8086&dev_10cd8086
      Intel(R) 82567LM Gigabit Network Connection: pci\ven_8086&dev10f5
      Intel(R) 82567LM-2 Gigabit Network Connection: pci\ven_8086&dev_10cc&subsys_10cc8086
      Intel(R) 82567LM-4 Gigabit Network Connection: pci\ven_8086&dev_10e5
      Intel(R) 82567V Gigabit Network Connection: pci\ven_8086&dev_10cb
      Intel(R) 82567V-2 Gigabit Network Connection: pci\ven_8086&dev_10ce&subsys_10ce8086
      Intel(R) PRO/Wireless 3945ABG Network Connection: pci\ven_8086&dev_4222&subsys_10008086

      By the way, when I am in Device Manager, there is a warning icon on all network adapters, the graphics card and "Other devices" (Controllers of: network, Ethernet, simplified PCI communications)
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    2. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
       
      Bizarre all these "things" Intel...

      "By the way, when I'm in the device manager, there is a warning panel on all the network cards, the graphics card, and "Other devices" (Controllers for: network, Ethernet, PCI for simplified communications)"

      --> What are their identification numbers?

      https://www.acer.com/ac/fr/FR/content/drivers
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    3. thefrenchjason Posted messages 9 Status Member
       
      Yeah, that seems strange to me, and regarding my graphics card, I have an NVIDIA one and I don't see it in the device manager
      Network controller: PCI\VEN_168C&DEV_002E&SUBSYS_E034105B&REV_01
      Ethernet controller: PCI\VEN_14E4&DEV_1692&SUBSYS_04871025&REV_01
      PCI Simple Communications Controller: PCI\VEN_8086&DEV_3B64&SUBSYS_04871025&REV_06

      Graphics cards:
      Standard VGA graphics card (which appears twice, with a warning on one of them):
      PCI\VEN_10DE&DEV_0DF4&SUBSYS_04881025&REV_A1

      Another device has a warning in system devices:
      %TsUsbGD.DeviceDesc.Generic% : usb\d8f87d9c-4ee4-4a61-92d1-3caa420a227b
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    4. thefrenchjason Posted messages 9 Status Member
       
      And regarding the Acer website, what drivers should I actually download once I've entered my serial number?
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    5. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
       
      Ethernet controller --> LAN

      Network controller (VEN_168C = Atheros) --> Wireless LAN

      Simplified communications PCI controller --> AMT (Intel)

      Standard VGA graphics card (VEN_10DE&DEV_0DF4 = NVIDIA GeForce GT 540M) --> VGA (NVIDIA)
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