Unable to update GARMIN Nuvi 2445
Solved
Lynouchka
Posted messages
50
Status
Membre
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kermit -
kermit -
Hello,
I am unable to update the maps on my GPS.
When I attempted to update, I first went to the Garmin website, where I created an account when I purchased the GPS a few years ago.
To update the maps, I installed Garmin Express.
When I launch Garmin Express, it indicates that Garmin Express does not support this device and that I need to use Garmin Map Updater.
Noted, I download Garmin Map Updater.
I check the box regarding the license terms and conditions.
It indicates that a nüMaps Lifetime update is available... I click continue.
I check a box again on the EULA (End User License Agreement).
And then: "The update is not available for this Garmin GPS as no previous version of the map is installed." I click OK, the window closes, and I am left with my GPS with its old map...
What should I do?
Thank you
Configuration: Windows 7 / Chrome 42.0.2311.152
I am unable to update the maps on my GPS.
When I attempted to update, I first went to the Garmin website, where I created an account when I purchased the GPS a few years ago.
To update the maps, I installed Garmin Express.
When I launch Garmin Express, it indicates that Garmin Express does not support this device and that I need to use Garmin Map Updater.
Noted, I download Garmin Map Updater.
I check the box regarding the license terms and conditions.
It indicates that a nüMaps Lifetime update is available... I click continue.
I check a box again on the EULA (End User License Agreement).
And then: "The update is not available for this Garmin GPS as no previous version of the map is installed." I click OK, the window closes, and I am left with my GPS with its old map...
What should I do?
Thank you
Configuration: Windows 7 / Chrome 42.0.2311.152
Monday to Thursday from 9 AM to 6 PM. Friday from 9 AM to 5 PM
Phone: 01 55 69 33 99 (non-surcharged call)
And I'll keep you updated on what happens next!
I spoke with Garmin customer service today: it was the version of Garmin Express that was "bugging";
After updating the app version, my GPS was recognized and the map updates are being installed.
Thank you for the number
I am marking the issue as resolved
Have a nice day