Photoshop CS6 installation issue

Solved
slim405 Posted messages 38 Registration date   Status Membre Last intervention   -  
 Nathan123 -
Hello,
every time I try to install the latest version of Photoshop (trial version downloaded from the Adobe website), this error message appears: "The installer failed to initialize. Download Adobe Support Advisor to identify the problem."
So I look in Adobe Support Advisor and it tells me that the installation has failed because "a system reboot is pending." How can I resolve this issue?
Thank you.

4 réponses

keke38000
 
In fact, if your machine is 64 bits, go here:
C:\Program Files (x86)\Common Files\Adobe
you have a folder OOBE: rename it to: OOBE.old
and restart your machine.
If it is 32 bits, the same operation but the path is:
C:\Program Files\Common Files\Adobe
Hoping to have helped you.
19
Ant0ine64
 
Thank you very much, it works!
0
Noun74
 
Perfect, it works, thank you :D
0
User
 
A big thank you....
0
JLMAG Posted messages 1 Status Membre
 
Identical problem encountered with the reinstallation of Lightroom 6. I renamed the OOBE folder as indicated above and my issue was resolved. No need to restart the machine. Thank you very much.
0
Nathan123
 
super simple but very effective
0