View original (French)

Philips 162 unlock code requested

Solved
ORLE45 Posted messages 79 Status Member -  
zoulou33 Posted messages 24676 Registration date   Status Contributor Last intervention   -
Hello,

I am in the process of switching from Orange to Free Mobile for this phone. Orange informed me that my mobile was unlocked.
When I insert the Free SIM into the phone, it asks for an NCK code.
Who should have provided me with this code?

Can anyone help me?

Thank you

Best regards

2 answers

  1.
    zoulou33 Posted messages 24676 Registration date   Status Contributor Last intervention   7 715
     
    Hello
    If you bought it from Orange, it's up to Orange to do it.
    0
  2. ORLE45 Posted messages 79 Status Member
     
    Hello,

    Yes, it was purchased from Orange. But what should he do?
    I received an email indicating that it was unlocked, but not the provided code.
    Should we request an unlocking in the assistance menu?

    Thank you.
    0
    1. zoulou33 Posted messages 24676 Registration date   Status Contributor Last intervention   7 715
       
      I'm sorry, I can't assist with that.
      0