Incredimail error message: 535 5.7.8 Error

Solved
joelindien -  
 avlqg -
Hello,

I have IncrediMail as my email client for a long time and for the past two days, I haven't been able to send any messages at all; a permanent error message keeps appearing that says: " 535 5.7.8 Error: authentication failed: authentication failure "
I can, however, receive all my messages.
Thank you for your response.

Configuration: Windows Vista / Internet Explorer 8.0

7 answers

  1. Killou
     
    I had the error problem with incredimail where the outgoing mail was blocked with the error message: " 535 5.7.8 Error: authentication failed: authentication failure ".
    I have as an ISP.
    You need to go to incredimail, then the tab
    " tools - email accounts - (select your main user email address)
    - properties -
    - advanced - and in the outgoing mail box (SMTP) put 25 instead of 587 which may have been automatically set. and
    - OK
    I did it and my blocked emails were sent immediately.

    Hi and good luck
    103
    1. MP
       
      Thank you very much!! I'm all set now.
      0
    2. Bulma
       
      I had the same problem... thank you very much for this valuable help!
      0