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HP PHOTOSMART C4680 Scanning Issue

Jeanne-19 -  
 Papillon -
Hello,
I have a little problem, I just got the multifunction printer (HP Photosmart C4680).
I can scan to an SD card, but as soon as I try to scan to the PC, it responds: "Scanning error. Scan from computer or display document. Press OK."
If anyone can help me.
Best regards, Jeanne.
Configuration: Windows Vista Safari 532.0

8 answers

  1.
    eriogorn Posted messages 79 Status Member 13
     
    I had the same problem, and I found a solution: Scan FROM the PC. To do this: go to Start => Devices and Printers => right-click on your printer (which should logically be recognized as the default printer) => click on Start Scanning.
    This method works for me!
    11
    1. Papillon
       
      Thank you for the advice given; I was finally able to scan my document... Thank you, thank you!
      (I had the same problem)
      0
  2. sosso
     
    I have the same problemmmm!!!!
    10
    1. Berylle
       
      Me too! Amazing, isn't it?
      Berylle
      0
    2. c moi
       
      How to do it, if someone knows, I’m waiting for some guidance, thank you in advance, I can’t scan with HP Photosmart C4680.
      0
  3. Lilia_3
     
    Did you manage to get the printer recognized by your computer? Mine wouldn't work before ;)
    5
  7. Jérém56
     
    Same for me on the B110A model... the printer works very well on WIFI... I'm not giving up :p
    0
  8. tks
     
    Same...
    0
    1. Bernard Bass
       
      driver and software ?? .....

      Here is the one from HP ...

      http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3418707
      0