[XP - ATI Radeon HD 3650] Install driver
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Hello,
I replaced my ATI Radeon 7500 video card with an ATI Radeon HD 3650 (Sapphire). The reboot went very badly because, on normal startup, the display is choppy and Windows XP locks up immediately. So I want to install the right drivers.
1) I therefore started in Safe Mode, on an administrator account, to install the driver provided with the CD that came with the video card. Despite several attempts, I never succeeded, even though I followed the procedure in the manual! No driver matching the system!
2) I downloaded the driver for Windows XP (from another system).
3) I reboot Windows XP in Safe Mode (no choice) to install this downloaded driver. I obviously have administrator rights. And ..... damn! Binary hell!!! It is impossible to install this damn driver because Microsoft .NET 2.0 must be installed beforehand! A quick look at the Add/Remove Programs control panel shows that I have Microsoft .NET 1.1. I immediately download Microsoft .NET 2.0 ... which I cannot install because I must first uninstall version 1.1. Except that I am kicked out like a nasty thing as soon as I try to uninstall this 1.1!!!
Besides the savage and brute solution of a full reformat, what solution do I have ?
Thank you in advance ;-)
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
I replaced my ATI Radeon 7500 video card with an ATI Radeon HD 3650 (Sapphire). The reboot went very badly because, on normal startup, the display is choppy and Windows XP locks up immediately. So I want to install the right drivers.
1) I therefore started in Safe Mode, on an administrator account, to install the driver provided with the CD that came with the video card. Despite several attempts, I never succeeded, even though I followed the procedure in the manual! No driver matching the system!
2) I downloaded the driver for Windows XP (from another system).
3) I reboot Windows XP in Safe Mode (no choice) to install this downloaded driver. I obviously have administrator rights. And ..... damn! Binary hell!!! It is impossible to install this damn driver because Microsoft .NET 2.0 must be installed beforehand! A quick look at the Add/Remove Programs control panel shows that I have Microsoft .NET 1.1. I immediately download Microsoft .NET 2.0 ... which I cannot install because I must first uninstall version 1.1. Except that I am kicked out like a nasty thing as soon as I try to uninstall this 1.1!!!
Besides the savage and brute solution of a full reformat, what solution do I have ?
Thank you in advance ;-)
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
27 answers
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I tried the gentle solution:
- I upgunned the old video card and then installed (via Microsoft Update) Microsoft .NET Framework 2.0
- I then reinstalled the new video card (ATI Sapphire Radeon 3650) and rebooted Windows XP.
This time, a nasty frozen black screen at normal startup! Forced restart (no choice) to boot into Safe Mode. I then try to install the driver (having administrator rights) to be slapped with it! Whether I try to install the previously downloaded driver or the driver on the CD provided with the video card, I get the same message as follows:
Some details:
- Windows XP SP2 (with all updates) (official license)
- AMD Athlon XP 2400+
- Microsoft .Net Framework 2.0 installed
- This ATI Sapphire Radeon 3650 must be recognized by Windows.
Yet this video card is advertised as compatible with Windows XP!
Because of how things turned out, I doubt a full reinstallation (the brute force method) will solve the problem!!!
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
- I upgunned the old video card and then installed (via Microsoft Update) Microsoft .NET Framework 2.0
- I then reinstalled the new video card (ATI Sapphire Radeon 3650) and rebooted Windows XP.
This time, a nasty frozen black screen at normal startup! Forced restart (no choice) to boot into Safe Mode. I then try to install the driver (having administrator rights) to be slapped with it! Whether I try to install the previously downloaded driver or the driver on the CD provided with the video card, I get the same message as follows:
Severe error Setup could not find a driver compatible with your current hardware or operating system. Setup will close.
Some details:
- Windows XP SP2 (with all updates) (official license)
- AMD Athlon XP 2400+
- Microsoft .Net Framework 2.0 installed
- This ATI Sapphire Radeon 3650 must be recognized by Windows.
Yet this video card is advertised as compatible with Windows XP!
Because of how things turned out, I doubt a full reinstallation (the brute force method) will solve the problem!!!
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
In my case, the power supply is new (replaced at the end of March 2008) and is rated for 410 Watts. So I don’t think the PSU is to blame. Moreover, if it were a power issue, how do you explain that with Windows there is consistently a black screen and under Linux the screen is usable... even though it’s likely that Linux doesn’t take full advantage of the graphics card?
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
Hallelujah!
Thanks to this Catalyst hotfix I have no more problems, and no more blockages, I played all night on the 3D hungry game and honestly it works very well!
https://www.sapphiretech.com/en
Catalyst 8.9 HOTFIX for HD2k/HD3k AGP cards and WinXP 64-bit (if problems occur by using AGP cards)
Jan 1st, 1970
File name: agp-hotfix_xp64_dd_ccc_68572
Size: 39236.2KB
Tell me if it works for you too!
See you soon
Thanks to this Catalyst hotfix I have no more problems, and no more blockages, I played all night on the 3D hungry game and honestly it works very well!
https://www.sapphiretech.com/en
Catalyst 8.9 HOTFIX for HD2k/HD3k AGP cards and WinXP 64-bit (if problems occur by using AGP cards)
Jan 1st, 1970
File name: agp-hotfix_xp64_dd_ccc_68572
Size: 39236.2KB
Tell me if it works for you too!
See you soon
Your solution is unlikely to work in my case: I sent the card back to the supplier. I could do absolutely nothing with Windows (XP or Vista) because I always got a black screen and Windows froze at startup. Moreover, Safe Mode didn’t offer anything useful in this situation.
Thanks anyway ;-))
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer black ideas. (P. Dac)
Thanks anyway ;-))
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer black ideas. (P. Dac)
It's an AGP card.
I will try Tuesday evening to uninstall .Net 1.1 with CCleaner.
Good night ;-)
--
You go and you laugh!!!
If gray matter were pink, people would have fewer dark thoughts. (P. Dac)
I will try Tuesday evening to uninstall .Net 1.1 with CCleaner.
Good night ;-)
--
You go and you laugh!!!
If gray matter were pink, people would have fewer dark thoughts. (P. Dac)
Re:
I tried to uninstall .NET Framework 1.1 with CCleaner. Unable to uninstall in Safe Mode!
So two possible avenues:
* "Soft" solution:
- Temporarily reinstall the old video card to boot XP properly and install .NET 2.0 cleanly.
- Then reinstall the new video card to reboot and install the driver.
* "Harsh" solution:
- Formatting / reinstall !!!!!
And to say that the problem was solved much faster under GNU/Linux !!! As if the reputation for Windows' simplicity could be usurped, deceiving and lying !!!!!
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
I tried to uninstall .NET Framework 1.1 with CCleaner. Unable to uninstall in Safe Mode!
So two possible avenues:
* "Soft" solution:
- Temporarily reinstall the old video card to boot XP properly and install .NET 2.0 cleanly.
- Then reinstall the new video card to reboot and install the driver.
* "Harsh" solution:
- Formatting / reinstall !!!!!
And to say that the problem was solved much faster under GNU/Linux !!! As if the reputation for Windows' simplicity could be usurped, deceiving and lying !!!!!
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
What I can do as well (the old video card is temporarily reinstalled):
- reinsert the latest ghost image which will neutralize the failed attempt to install the driver,
- redo all updates, including SP3,
- reinstall the new video card.
Good night.
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
- reinsert the latest ghost image which will neutralize the failed attempt to install the driver,
- redo all updates, including SP3,
- reinstall the new video card.
Good night.
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
News from the front... not very good:
Last night, after reinstalling the old video card, I did (in order):
- re-injected a Ghost image from 2007
- ran Microsoft Update updates
- rebooted to install SP3 (just in case)
- powered down the machine to install the new video card.
This evening, a series of new failures:
- The normal Windows XP boot (SP3) "offers" from the start a glassy display while XP locks up and freezes.
- I reboot in Safe Mode and wait for Windows to detect the new hardware. Automatic driver selection yields nothing, so I backtrack to specify the CD drive (the CD provided with the graphics card). Finally, some files are copied. I reboot in normal boot only to find a nasty black screen (not even glassy anymore)!
- I then try a Windows XP repair with the Windows CD. But upon reboot, I still have this damned glassy screen where Windows is frozen!!!
Hell and damnation!!!!!
Ultime solutions:
- completely reinstall Windows XP but I doubt the result or
- install Windows Vista which should (theoretically) have and/or recognize the correct driver or
- abandon Windows or
- abandon this new video card!!!!!
Any ideas?
--
Toco y se gausos !!!
If brainpower were pink, people would have fewer dark ideas. (P. Dac)
Last night, after reinstalling the old video card, I did (in order):
- re-injected a Ghost image from 2007
- ran Microsoft Update updates
- rebooted to install SP3 (just in case)
- powered down the machine to install the new video card.
This evening, a series of new failures:
- The normal Windows XP boot (SP3) "offers" from the start a glassy display while XP locks up and freezes.
- I reboot in Safe Mode and wait for Windows to detect the new hardware. Automatic driver selection yields nothing, so I backtrack to specify the CD drive (the CD provided with the graphics card). Finally, some files are copied. I reboot in normal boot only to find a nasty black screen (not even glassy anymore)!
- I then try a Windows XP repair with the Windows CD. But upon reboot, I still have this damned glassy screen where Windows is frozen!!!
Hell and damnation!!!!!
Ultime solutions:
- completely reinstall Windows XP but I doubt the result or
- install Windows Vista which should (theoretically) have and/or recognize the correct driver or
- abandon Windows or
- abandon this new video card!!!!!
Any ideas?
--
Toco y se gausos !!!
If brainpower were pink, people would have fewer dark ideas. (P. Dac)
Exactly, under Linux, that’s where it’s surprising! It works perfectly under Mandriva and I tinkered but really less hassle.
The world turned upside down: the false beliefs say I should have had enormous difficulties under Linux and managed it “with two fingers in the nose” under Windows. It’s the opposite: major hassle under Windows and near-ease under Linux.
So this card works correctly and is perfectly connected. Or did I really miss an episode?!!
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
The world turned upside down: the false beliefs say I should have had enormous difficulties under Linux and managed it “with two fingers in the nose” under Windows. It’s the opposite: major hassle under Windows and near-ease under Linux.
So this card works correctly and is perfectly connected. Or did I really miss an episode?!!
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
Too bad, since I have little left to lose, I’m totally formatting my Windows to install XP from scratch. At worst, I kept my Ghost backup.
--
Come and laugh !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
--
Come and laugh !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
Rhaaaa! I posted on the RdC Forum (since I bought it there) and they answered me:
Was the test done with the latest version of the drivers downloaded from the ATi site?
Normally, there should be no reason it wouldn’t work, the 3650 is functional with XP.
See my post on RdC.
It’s completely puzzling.
Note:
I’m not blaming RdC but the card’s manufacturer itself who states its card is XP compatible.
--
Toco y se gausos !!!
If brains were pink, people would have fewer dark ideas. (P. Dac)
Was the test done with the latest version of the drivers downloaded from the ATi site?
Normally, there should be no reason it wouldn’t work, the 3650 is functional with XP.
See my post on RdC.
It’s completely puzzling.
Note:
I’m not blaming RdC but the card’s manufacturer itself who states its card is XP compatible.
--
Toco y se gausos !!!
If brains were pink, people would have fewer dark ideas. (P. Dac)
Well spotted the response!
Try the brute-force method.
At least we'll be sure it doesn't work under XP!
Try the brute-force method.
At least we'll be sure it doesn't work under XP!
At this very early morning hour, here are the results:
1) Fresh installation of Windows XP which results in a glassy screen and a frozen XP at startup!
2) Fresh installation of Windows Vista (after reformating C) which results in a black screen and a frozen Vista at startup!
So, yes, I now think the video card does have a defect since it’s supposed to be compatible with Windows. I will therefore try to have the warranty honored.
Consequently, and since this matter is seriously getting on my nerves now, I injected the Ghost image of Windows XP again. I only have to repair my Mandriva, which has suffered strange (I hadn’t touched it) graphics interface damage (but that’s another story).
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
1) Fresh installation of Windows XP which results in a glassy screen and a frozen XP at startup!
2) Fresh installation of Windows Vista (after reformating C) which results in a black screen and a frozen Vista at startup!
So, yes, I now think the video card does have a defect since it’s supposed to be compatible with Windows. I will therefore try to have the warranty honored.
Consequently, and since this matter is seriously getting on my nerves now, I injected the Ghost image of Windows XP again. I only have to repair my Mandriva, which has suffered strange (I hadn’t touched it) graphics interface damage (but that’s another story).
--
Toco y se gausos !!!
If gray matter were pink, people would have fewer dark ideas. (P. Dac)
The formatting didn’t fix anything positive; I installed XP like Vista (black screen and Windows frozen at startup).
I gave up, rebuilt it as before, contacted Rue du Commerce who kindly sent me the papers needed for the return of the package. I will therefore get another card (nVidia likely) and perhaps limit it to 256 MB of memory.
--
We go and laugh!!!
If gray matter were pink, people would have fewer black ideas. (P. Dac)
I gave up, rebuilt it as before, contacted Rue du Commerce who kindly sent me the papers needed for the return of the package. I will therefore get another card (nVidia likely) and perhaps limit it to 256 MB of memory.
--
We go and laugh!!!
If gray matter were pink, people would have fewer black ideas. (P. Dac)
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Pentium 4 2.4MHz, 640MB RAM,
Win XP Pro SP3.