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No sound on my PC

dadou83470 Posted messages 257 Registration date   Status Member Last intervention   -  
kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   -

Good evening,

I have no sound on my PC anymore.

I checked the sound settings, nothing works.

Thank you for your help.

7 answers

  1.
    fabul Posted messages 42112 Registration date   Status Moderator Last intervention   6 059
     

    Hello,

    To do it properly, it is simply, to start with, You can download IOBit Driver Booster Free from the publisher's site:

    https://www.iobit.com/en/driver-booster.php

    /!\ Be careful during installation to uncheck optional third-party program offers /!\

    Do not click Install Now more than once; clicking a second time will install another program...

    And use a Giveaway (Donation) version to be able to use the Pro version (Which updates more than 15 drivers)

    https://softopaz.com/giveaway/iobit/driver-booster/

    Check everything there is to check and click Install Now, and tick the box to automatically restart the PC.

    After restart, you can disable its scheduled tasks that it installs (unfortunately for those who do not want to be disturbed) from the Task Scheduler (Search for...) in Windows, in Task Scheduler Library, on the right, by right-click > Disable, or Delete (Whichever).

    Hoping this helps.

    Have a nice day,

    @+

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  2. dadou83470 Posted messages 257 Registration date   Status Member Last intervention   1
     
    Good evening,

    Thank you for your reply; I have completed the steps, nothing worked.
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  3. fabul Posted messages 42112 Registration date   Status Moderator Last intervention   6 059
     
    You're welcome.

    Okay, the next step would also be to check in the Control Panel > Sound (of Windows).

    If the driver isn’t installed by Driver Booster, you should identify the sound card.

    To do that, you would need to find its identification number if possible in this way:

    https://www.commentcamarche.net/informatique/peripheriques/1067-numero-d-identification-de-peripherique-pc-comment-le-trouver-avec-windows/

    Then it might also help to know the model of the PC (written below in the case of a laptop).

    @+
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  4. dadou83470 Posted messages 257 Registration date   Status Member Last intervention   1
     

    it's an ASUS PC

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  6. dadou83470 Posted messages 257 Registration date   Status Member Last intervention   1
     

    I don’t know if this can help solve my sound problem...

    thanks for your help

    Audio Device on High Definition Audio Bus

    Root\iTopAudio

    The drivers for this device are not installed. (Code 28)

    There are no compatible drivers for this device.


    To find a driver for this device, click Update Driver.

    \4&266c4f48&0&0001 has been completed.

    Last device instance ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0233&SUBSYS_1043191D&REV_1000\4&266c4f48&0&0001
    Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}
    Location Path: 
    Migration rank: 0x0
    Present: true

    The device ROOT\MEDIA\0001 has been configured.

    Driver name: null
    Class GUID: {00000000-0000-0000-0000-000000000000}
    Driver date: 
    Driver version: 
    Driver provider: 
    Driver section: 
    Driver ranking: 0x0
    Corresponding device id: 
    Upgraded drivers: 
    Parent device: HTREE\ROOT\0

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  7. fabul Posted messages 42112 Registration date   Status Moderator Last intervention   6 059
     

    If you press the Windows+R keys and type DxDiag

    (Answer No to the question).

    What do you have under System Model?

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  8. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     

    Hello,

    Download and install --> 7Zip 64 bits
     
    Download this driver --> Realtek
     
    Right-click the driver --> 64bit_Win7_Win8_Win81_Win10_R283.zip
    Select --> 7Zip
    Choose --> extract to "64bit_Win7_Win8_Win81_Win10_R283"

    Open Device Manager
    Right-click the problematic device (HDAUDIO\FUNC_01&VEN_10EC&.....)
    Update driver
    -->>> Browse my computer for driver software <<--
    -->>> Let me pick from a list of drivers <<--
    -->>> Have Disk <<--
    -->>> Browse <<--
    Go to the unpacked driver folder --> 64bit_Win7_Win8_Win81_Win10_R283
    Folder --> WIN64
    Select the file --> HDXRT4.inf and OK.
    Reboot.

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