Expired HP Cartridge Solved

Question

Hello,

This weekend (specifically on May 14, 2008), I was surprised when I started a print job on an HP InkJet cp 1700 from Windows XP SP2 to see the following message appear on the printer's LED display: "WARNING THE CYAN INK CARTRIDGE HAS EXPIRED."
After several attempts to turn the printer off and on, I realized that the said cartridge (hp c4836a "11") has a printed date on one side: 2006/05/03 (in French, no less...) which led me to conclude that an HP cartridge is only valid for 2 years after the indicated date!
The most annoying part is that this cartridge is still full, and furthermore, the printer refuses to operate at all while with a newer cartridge (date: 2007/03/16), it works perfectly!
An attempt to change the system date on the PC had no beneficial effect.
Has anyone encountered this "HP oddity," and more importantly, is there a way to use this @#¬&%¦ cartridge?

Thank you in advance

Configuration: Windows XP SP2 Internet Explorer 7.0

sporster44 · Accepted Answer

To print on a CP1700 with cartridges that have exceeded their expiration date, you need to make it lose track of time, and to do this, you have to remove the button battery located on the processor board.

This board is located on the back right side of the printer near the power socket.
Remove the 2 screws from the gray cover, then pull the cover towards the back.
Remove the 3 screws that secure the board, one in the middle and 2 at the bottom, then tilt the board outward. It may be necessary to disconnect one or two connectors. Remove the button battery from the board, reassemble everything, and power it on with old cartridges, and happily it works.

It takes just under an hour for a novice to perform the operation. Happy printing everyone.

Yesterday I printed on my CP1700 with cartridges that expire in March 2008. Super cool....!

kevinunikkatil · Answer

Bin bought a new cartridge...

Naturelle023 · Answer

Personally, I've never encountered this problem, but I think the best thing to do is to consult a cartridge seller or a Windows XP professional. If I can still be of help, I'm at your disposal!!

kevinunikkatil · Answer

Otherwise, try printing on Vista..

kevinunikkatil · Answer

Yes, it's true, that's strange with HP (a very good brand for computer hardware).

zurg · Answer

Hello, I had the same problem too.
To stop the printer from displaying this issue and to make the "expired" cartridges work again, you need to remove the memory battery from the printer (I removed it for an hour to be sure...) and then put it back.

Right now, I'm printing without any problem with cartridges that expired in 2002 with an HP CP1700.

Zurg

laurent · Answer

Where is the battery for a HP CP1700 printer? Thank you.

zurg · Answer

the battery is located under the grey cover on the power supply side

Lagaffe 07 · Answer

Hi,

I have the same issue with an HP 2280tn...
After some research, it seems I need to remove and reinsert the printer's battery... To speed things up, I changed the date on the PC that sends the documents to print... and now it's working... thank you HP for those overpriced cartridges and this expiration policy that makes you change printers quickly...

See you later
Lagaffe07

tom-182 · Answer

Hello,
I just contacted HP about the same kind of problem as yours but with an HP Business INKJET 2280 and their response is very clear:
even if your cartridges and print heads are new (just out of the packaging) but the dates are expired, you have no other solution than to replace everything with cartridges and heads with correct dates. You need to file a complaint with the company that sold you the cartridges, etc...
It smells like a scam and forced selling

Thanks HP

Sorry

lolo120 · Answer

I have the same expiration date issue with an HP inkjet 1000. Can you tell me where the battery is located and how to remove it? Thank you for your help.

loloboxe · Answer

thank you all, it's child’s play and it works a thousand thanks again

Lilas · Answer

Hello. Seb, thank you so much for these explanations! It works like a charm!

philtax · Answer

Am I likely to have this kind of issue with the HP C3180 series?  Thank you for your informed opinion.

nathti81 · Answer

Nikel, thank you very much for unlocking my HP cp1700.

looping007 · Answer

perfect for a hp 1700 cp nothing but happiness ... 10 minutes on the dot ... remove the battery and no more problems!!!!

lecamping · Answer

I change the bottom part of the cartridge with a more recent part.

You need to cut the paper at the bottom of the cartridge, you see where there's a separation, that's where you cut the paper and remove the bottom part.
If you look closely, there's a small chip, it's this chip that gives the date. And there you go, the problem is solved.

It's true that to do this I buy a new cartridge to get the bottom part, but I go through them pretty quickly. Then when this cartridge is empty, I replace the bottom part on my new cartridge.

It takes 20 seconds to do.

This is for an HP 1700 CP.

Denis

dwr · Answer

Hello,  Does anyone know where the battery is located on an HP 2800? Best regards. David

andredebret · Answer

Hello,

you turn off your printer.
you change the date on your PC to a date that is earlier than that of the cartridge.
you turn on the printer.
you print a test page.

You set the correct date again and that's all good.

J.pehel · Answer

For the Business Inkjet 1200 Series, changing the date on the PC allows printing.

ayg29 · Answer

For a HP 2230, I modified the year of the computer by -5 years, it's easier to update the date after work, the test worked fine. I mainly use it to make copies from a scanner. The laser printer takes a long time to respond compared to the HP 2230. I have had to change the cartridge base (base not too old, 2 or 3 years max). Thank you for this forum. I'm all set.

Yves78310 · Answer

I have the same problem with an HP Photosmart 5180 using cartridges 363. After various unsuccessful attempts, such as changing the system date, I found the following simple solution:  When starting the printer (with the computer on or off), the printer gets stuck on the message: "The ink in the following cartridge is expired..."  With the toggle button featuring 4 arrows (up, down, left, right),  press the right arrow.  This triggers the display of a second message: "Warning, any repair due to the use of expired ink is not guaranteed.  replace the cartridge or press OK"  Press OK The printer's initialization cycle restarts and it goes to "READY" You can then print!  I have been using this method for 3 or 4 months without any malfunction or other issues... I don't know if it's applicable to a printer other than the 5180?

albator00 · Answer

For an HP Business Inkjet 1100, you need to install the driver for a 1200. No more expired cartridge issues.

Expired HP Cartridge

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