View original (French)

Error 0x00000005 CIEL COMPTA access denied

Solved
etoile84 Posted messages 2 Status Member -  
 bedom82 -
Hello,

Let me introduce myself first "Etoile84" and I would like to thank all the people who take the time to kindly respond to me and I congratulate the creators of this site.

I just formatted my hard drive and reinstalled CIEL Building Solution 2007. I am working on Vista and when I try to open Ciel Compta with my new registration key, it displays the following message: "error: access denied (0x00000005) File: C:\ProgramData\Ciel\Common data\pdf.dll" then the software closes, so I can no longer work on it. Could someone help me?

--
I am not above my master, but he was also a student....
Configuration: Windows Vista Internet Explorer 7.0

3 answers

  1.
    etoile84 Posted messages 2 Status Member 16
     
    While searching more on the site, I found the answer to my question: right-click on the Ciel icon and select "Run as administrator"... and it works. Thank you very much for helping me find the solution. Next time I will take more time to read, but it is true that since yesterday noon I’ve been trying to fix this and I was starting to get overwhelmed.
    --
    I am not above my master, but he was also a student...
    12
    1. nefertari1103
       
      Thanks for the info, I just switched PCs and I've exactly encountered this problem!! Luckily there are people like you to help us out. Hugs!
      0
    2. antoine
       
      I just encountered the problem and finally found a very simple solution... Thank you, Etoile 84.
      0
    3. annabelle
       
      Thank you to everyone who helps people by providing solutions to all our computer problems.
      0
    4. brdu Posted messages 2 Status Member
       
      I have the same problem with Ciel Compta 2012 when I try to restore a zip file, but I don't understand the proposed manipulation. Could you please explain it again? I don't see which Ciel icon he's referring to for the right-click... Thank you.
      0
    5. stef77
       
      Thank you Etoile84.
      I had the same problem and you got me out of this deadlock!
      Long live knowledge sharing.
      Best regards, stef
      0
  2. chris
     
    Thank you for the information. I just received this message when activating "use online printer" (for my network printer), and indeed I had the same command running as an admin and it works (just in case others have the same issue).

    Thanks again to those who responded; it saved me a waste of time over a small detail.
    6
  3. a.vé
     
    As far as I'm concerned, it worked for me, but now it doesn't work anymore, and I'm getting the error message again, and I'm stuck.
    Please help me!!!
    0