Ciel Compta: Serious Error...

cpme Posted messages 22 Status Membre -  
 kris26 -
Hello,

When I go to my list of entries, one of them is grayed out (actually in green) and when I click on it, a window appears with this message:
"A serious error has been detected in the input file. Would you like to run the repair utility?"

So I click on "Yes"

And 2 new windows appear:
"All windows must be closed to continue" (which is already the case)
and
"Error: The entry you want to open is already being modified"

I click OK on both windows and of course nothing has changed.

Additionally, I cannot delete this entry either.

Has anyone encountered a similar problem?
Configuration: Windows XP Firefox 3.0.10

5 réponses

NatC Posted messages 268 Status Membre 100
 
Hello,

I don't have Ciel compta facile on hand, so I'm giving you the solution for Ciel compta évolution. You may not have exactly the same labels.

You should try repairing the entries through the menu File / Options / Utilities / Accounting, then double click on repair entries.

Best regards

Nathalie

--
Author of "Successful Accounting with Ciel" Eyrolles
29
calou31
 
Thank you very much for this tip, which has really helped us.
0
delph
 
Thank you, it's the solution for Sky 2010.
0
Grodo
 
Thank you, in fact it also works with version Ciel Compta 17.2!!!
0
freestyle
 
Thank you very much for your help; without you, I would be lost.
1
gody
 
A big thank you for your help which allowed me to solve my problem very easily when I thought it wouldn't be simple.
0
NatC Posted messages 268 Status Membre 100
 
Hello,

I have two solutions to propose to you, for that I need to know your version.

If you do not know it, click on the ? at the end of the menu.

See you soon

Nathalie
1
joce
 
First of all, thank you for getting back to me!
So it's the software Ciel Compta Facile 1.0
I managed to access the blocked entry (that's already something!) but I can't modify or delete the entry!
So it's impossible to forward the accounts to the accountant...

I'm looking forward to your solutions! Thanks again!
0
joce
 
Hello,

I have the same issue and it's blocking the closing of the fiscal year...
If anyone has a solution...

Thank you in advance.
0
cpme Posted messages 22 Status Membre 8
 
Up !
0
sab34
 
Ciel accounted for 2008 / Go to File then Options then Utilities then Accounting then Repair entry entry, and it works...good luck...
0
Emili64 Posted messages 36 Status Membre 7
 
Thank you, I was stuck for half an hour. This saves me.
0
sabricompta
 
Error #-70 sky 2000 accounting
thank you for your help
0
Stella_1989 Posted messages 1 Status Membre
 
Hello, similar problem, unable to close the file, repairing gives nothing.. & Ciel is asking me for over 200 euros for assistance... to answer a question.. It's abusive, but given their monopoly situation, please help !!
0