Home alarm turns you into a slave of France Telecom?

Question

Hello, I just moved into a beautiful house equipped with a very sophisticated Daitem alarm. There's a small problem: the VP411 telephone transmitter is not transmitting either test calls or alarms to the registered numbers. I called the technician from the installer who told me that this is how it is; the alarm transmission can only be done via a France Telecom line and can't work with my current setup (I am on freebox with complete unbundling). Of course, I am not very keen on taking out a FT subscription just for the alarm, not to mention the FT line opening fees and Free's configuration modification to switch to partial unbundling.
Does anyone have an idea on how to resolve this without France Telecom and can explain why it would only work through FT??
Thank you in advance and best wishes to all!

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2acs · Accepted Answer

Hello,

I am a Daitem installer and we can obviously make any RTC transmitter work on a Box.

You just need to install the transmitter within 2m of the box (otherwise, there is a risk of loss of bandwidth).

Take a 4m cord with an RJ11 plug on both ends.

Connect the RJ11 to the Box on one side and connect the 2 central wires to terminals 1/2 of the D8000, DP800, D14000, and VP8000 series transmitters.
Connect terminals 3/4 to the 2 center wires and plug the RJ11 into your phone.

For the new generation central and transmitters, all RJ11, you need 2 RJ11/RJ11 cords, 2m max. You need to strip the sheath without cutting the wires near the RJ11 of the central/transmitter. Cut a connector off the other cord and strip it. Connect together the external pair of the Box/Central cord, on the central side to the central pair that will power your phone.

I know, it's not easy.

Number programming: Add a (or several) # before dialing: 2s pause /# to wait for the tone.

Be careful, provide a backup power supply for the BOX, otherwise, no power means no alarm.

For phone control, only Free currently transmits the DTMF that allows you to control the system by phone.

For the Espace: Odyssée range, use value 7 on the first element of parameter 121 (not in remote monitoring), otherwise, you will just hear 'press 0 to listen' and won’t know what’s going on (DTMF blocked).

Be careful, many remote monitoring services do not accept calls from boxes. See my site for links to TSV OK: www.2acs.net

Good luck.

simba69 · Answer

Hello,
I am in the same situation as you. I had to keep my FT line just for the alarm. Indeed, the auto-checks of the alarm by the management center only work with FT. Technically, I don’t know how it works, but in any case, whenever there is an auto-check, my ADSL line (with Télé2 as the internet provider) is cut off, even if I'm on a phone call.

Fortunately, I did my research when I got ADSL; all providers give you the same answer when you tell them you have an alarm with remote central monitoring.

Recently, Télé2 offered me to drop FT, but when I told them I had an alarm with auto monitoring by the management center, they immediately confirmed that it is impossible. In my opinion, it's a "deliberate scheme" by FT to keep customers from fleeing due to their prices!!

Cheers

patval59 · Answer

Hello,

Have you found a solution?

I also have a Daitem alarm and switched to total unbundling without thinking about the alarm...

I also don’t want to go back to FT...

Looking forward to hearing from you...

patval59 · Answer

Good evening,

I inquired with a Daitem alarm installer who told me that a Daitem GSM transmitter costs around €1000... It takes months to amortize it!!!

Is this the solution you opted for????

I look forward to hearing from you because this same Daitem installer told me that if my Freebox has an ANALOG output, he can connect the transmitter to the Freebox.

What do you think??????

Mich553 · Answer

Hello,

I have the same issue: the DAITEM telephone transmitter (analog) no longer works with total unbundling (VoIP).
I received technical explanations and an official response from DAITEM on the matter.
I ended up buying a DAITEM GSM transmitter and negotiated the return of the old one with the installer (25% of the initial price... it's not much but better than nothing...!).
For the GSM subscription, I chose an initial no-commitment TELE2 plan that, for €6.90/month, offers 10 free minutes of calls, while Orange charges from the first minute.

SERGE · Answer

Hello, I am equipped with a Daitem alarm behind a Freebox.  No problem.

Moskito · Answer

The telephone transmission behind an ADSL router should work when generating voice calls to phones (yours, friends', family, landlines, or mobiles). To call monitoring call centers, it's too uncertain. The transmitted data are digital and are likely to be distorted...

The GSM solution is therefore the only one to consider if you really want to be called or to trust a monitoring service (which will not stop the thieves but will still notify you and look for a locksmith to repair the broken door)

Before thinking about monitoring... choose a comfortable and non-intrusive alarm system (not significantly changing your lifestyle). Think about it yourself, install it yourself, put an outdoor siren that will be visible and... still deterrent.

You will find some advice here: https://www.1ou2clics.fr/

tonton · Answer

Hello, you need to know the difference between an analog line provided by France Telecom and a split or non-split ADSL access. It's good to know that competing operators don't have the same human resources, economic constraints aside, so especially don't break down because waiting for a repair from your operator might take a very long time. As for me, I stick with France Telecom; I've always had 24/7 support, my analog alarm works, and my Orange ADSL is magical. So for a small saving, you might not be satisfied in case of malfunction. If for you the phone is just a gadget, then run to the competition and good luck; long live public service, uncle.

rockoman · Answer

And for the mobile phone, can we go through any operator? Or does it have to be Orange? But anyway, what you’re saying is interesting; my parents had a problem like that where they didn’t realize that by switching to unbundled service, they would end up with a ton of issues with their alarm system, whereas usually, total unbundling is a great deal.

lartidom · Answer

Hello,

More and more surveillance cameras are equipped with VoIP and can receive information from an IP alarm transmitter. You no longer use an analog or digital line but directly the internet.

Of course, the setup is not easy, but the transmission speed is multiplied by 100 and the new features of this type of equipment are virtually limitless (audio verification, image verification, remote image storage, live interrogation) with sound quality that is significantly better than that obtained in analog.

To be seen.

as393292 · Answer

Good evening,

Just a little information as I have experienced it myself along with many of my friends...

The first thing thieves do is ... cut the telephone cables! right in the street before our super alarms even notice anything.
Oh yes, in my case they cut ALL the phone cables (so the whole neighborhood...) and that’s when you’re glad to have a GSM transmitter...

Good luck
Daniel

FrantzvonHannover · Answer

Any alarm transmitters with an analog interface (not VoIP like some new models) are suitable for connecting to ADSL 'Box' through the analog telephone interface or directly to the France Telecom phone socket.
An alarm is essentially a secured system, and one point that hasn't been addressed is the electrical safety of the installations. All alarms worth their salt, whether wired or wireless, operate with long-lasting batteries or batteries.
And your ADSL Box!!!! Not at all!
If the clever little thieves who break into your home cut the power, your Box will no longer be powered and won't be able to send an alarm. However, if you've kept the analog FT line, which works on power from the loop since the telephone central office, you have security.
For maximum security, it’s not a luxury to keep it!
Don't forget to bury your line; additionally, I left a decoy by leaving a fake aerial line! Potential burglars will cut it thinking they've isolated the house!
I've had a DAITEM radio alarm for 15 years, and I've expanded the installation over the years!
It's the best of alarms, nothing to say, my lithium batteries lasted 12 years and I changed them myself.
A grandpa, young retiree, and former Telecom engineer.

2acs · Answer

To prevent the EDF power cut, simply put an uninterruptible power supply (UPS) on the box (~€120).

However, if the box is down, or if the ISP is performing maintenance on its server, you may experience a cut in your line for 2 hours without any prior warning (often at night...).

Therefore, it is primarily the issues related to the Box and the ISP that make it preferable to keep a France Télécom line.

GSM transmitters are also very good, but more expensive, and a mini subscription costs €7 per month (SFR or Orange), I don't know for Bouygues. However, you can find GSM jammers (used in cinemas) online.

So there is no miracle solution, but nevertheless, an alarm that sounds inside and outside is already very effective.

Casqué24 · Answer

Hello everyone
All analog telephone transmitters work very well through a box and an unbundled line (never directly on the unbundled line). But be careful to add a delay of 3 seconds or more depending on the box and the transmitter (testing is necessary) before dialing the phone numbers, because the transmitter waits for a tone before dialing and the box gives a tone, more or less recognized, after a more or less long delay. Good transmitters allow you to retain or remove the tone wait and insert one or more 3-second waits. But beware of power outages that completely neutralize your telephone transmission since boxes have no autonomy, while all correct alarm systems can operate perfectly for at least 24 to 72 hours without mains power. The notification of a power cut can be set between immediate and a delay of about two hours so as not to be disturbed by short cuts. Inverters provide too short an autonomy. You must at least be warned of the power loss by remote monitoring or directly on your mobile and have time to come, or send a friend, to reset the circuit breaker. A spoiled freezer is not pleasant, nor a frozen central heating system in winter. It's not just about burglaries. Houses cannot remain without power.
Some alarms can use lines on total unbundling without going through a box and allow very close free testing. With these systems, one can benefit from the advantages of transmission via ADSL lines.
GSM or GPRS transmissions compensate for the vulnerabilities of landline lines, but the latter effectively counteract all momentary disappearances and saturations of GSM networks.
Ideally, in terms of security, one should have both.
As for GSM jamming, it is recognized by correct GSM transmitters and transmitted to the alarm central which triggers an alarm (sirens, etc.) and transmits via the telephone line or the GSM as soon as it is no longer jammed. In discussions with other alarm installers, it turns out that we have never had a single burglary thanks to the jamming of a GSM. But anything can happen...

Lucas · Answer

Indeed, some alarms do not work with boxes. However, like casqué24, I think it's essential to combine a landline + GSM, because in the event of a power cut or other failure, the GSM takes over.

Daitem is a quality brand, but I find its price-to-quality ratio to be very, very poor. Because a complete installation (central unit + elements + GSM) costs too much.

I would recommend the Visonic brand, which is compatible with unbundling, offers inexpensive GSM transmitters, and its elements work with batteries that are available in stores.

It is available on several sites at a reasonable price:

http://www.dalarmes.fr/ALARME-RADIO-VISONIC-868MHz-cbbaaaaoa.asp

http://www.securite01.com/visonic-powermax-p-125.html

bipbip60000 · Answer

Hello
I equipped myself with Securitas Direct, which is the leader in alarm systems, and I'm honestly very happy with the system.
There are no wires; everything is installed without any work, no need to connect to the France Telecom line because everything is transmitted via GSM, so sabotage is not possible, with motion detectors that take photos... and especially the police are dispatched in case of trouble + a security agent. In fact, at the beginning, someone tried to break into my house, and the police responded quickly, really effective.
All of this for me was €900, so for the security of my wife and daughter, I preferred to go to true professionals, and I don't regret it.
If anyone is interested, I can refer you to help you pay less; you can contact me at 06.89.46.64.93.

DDI5 · Answer

I have a problem.. I have a DAITEM central unit with an integrated transmitter + siren.
I have configured everything (3 detectors + a keypad) and apparently, the programming is correct.
I have not yet connected the PSTN line.
The central unit does not want to function. It is displaying "Central network error".....
What should I do for the central unit to work??????
Thank you for your responses.....

FDC31-securite.fr · Answer

ata daitem c the solution to your problem. or IP transmitter

AVIGNON74 · Answer

I had the same issue with Orange where I am on total unbundling. I therefore had a DAITEM GSM Transmitter installed (high cost of about €1000) and my landline (fixed) was disconnected from the alarm, but I have the security that a burglar cannot NEUTRALIZE the phone wires. Then I bought an Orange SIM card for €7/month (without commitment) for the GSM, and I have no problems. Maybe more affordable GSMs are available on the market, but the issue of COMPATIBILITY with the DAITEM ALARM CONTROL UNIT remains. GOOD LUCK!!! (PS: my installer agreed to the payment for the GSM transmitter in 3 installments)

FDC31-securite.fr · Answer

It's true, but you had the option to use an ATA DAITEM module (depending on the type of RTC transmitter) for about €200 and use an IP connection from your Livebox via the RJ45. It is advisable in addition to GSM, as GSM can be easily jammed. It is important to know that the GSM connection is more reliable than IP, but both are less reliable than RTC.

moi · Answer

The transmission of surveillance information is done digitally and not verbally. Going through an ADSL line results in these pieces of information being hashed and rendered unrecognizable upon arrival.
But do you believe in the usefulness of remote surveillance?
Perhaps you can use your modem in voice mode to call neighbors and yourself.
You may not have the documents; you should be able to obtain them at www.1ou2clics.fr

nafnaf · Answer

Hi  It's not possible to have RTC with full unbundling; see if you can switch back to partial unbundling.  I've had both; the advantage of RTC is that in case your box crashes, your surveillance system keeps working.  The advantage of IP is that you don't have to pay a subscription to France Telecom.  If you can reboot your box in your absence, IP is better, faster in connection, and easy to set up.  Best regards Serge

malice · Answer

Hello,  we were given the same answer, our alarm installer came and my alarm worked with a Neuf box and now it works on FREE totally unbundled.  the best thing is to consult the technician who installed the alarm.  in any case, it works

cbtqx · Answer

Hello, The solution is to equip the alarm system with a GSM transmitter (mobile phone) and to take out a minimum subscription.

cbtqx · Answer

It is possible to operate the transmitters by connecting them after the box. But in case of a power outage or a box failure, there is no alarm transmission. A proper installation MUST be connected at the head of the telephone line.

agent proxeo 59610fourmies · Answer

With a GSM transmitter, you simply have a mobile phone chip with a SFR subscription at €9.90 per month. Contact us for the transmitter at 0327599558.

xtof · Answer

your solution may be here http://www.familizone.fr the centers work very well with Free and all other ADSL ISPs EXCEPT France Telecom.

01010101 · Answer

C'est incroyable le nombre d'abrutis qui sont prêts à jeter de l'argent par les fenêtres pour une sécurité virtuelle. Vous vous faites baiser pour des conneries qui ne servent à rien. Je vous donne un bon conseil de la part d'un gars de quartier et c'est un bon conseil : achetez un bon chien. Toutes les alarmes, ça ne sert à rien, n'importe laquelle se débranche et les cambrioleurs arrivent aux oreillettes. Alors, vite, achetez un chien.

AVIGNON · Answer

I am on total unbundling, and the transmission to the remote monitoring system is done via a GSM transmitter from the brand DAITEM. However, you need to budget at least €1000 for the transmitter, and it works with an Orange SIM card without a subscription (I believe I bought it for between €7 and €15), and every month I receive my Orange bill of €7 for the daily tests of the transmitter. If you keep the France Télécom subscription (landline), you can combine the Fixed & GSM Transmission (Since supposedly there are GSM Jammer devices, it's an extra security measure, but I don't think those jammers are easily accessible to just anyone!!!)

fred13001 · Answer

To no longer be a slave to your France Télécom phone line, I recommend the Sérénité alarm from Monde-Sécurité, which has a built-in telephone transmitter that works with all types of routers and internet modems. Due to its very attractive price, this alarm is an excellent product. I invite you to discover all the alarm packages on the website www.monde-securite.com.

Didier · Answer

IF you have a surveillance system that is practically impossible through the box. By voice, it is possible to connect like your phone. Don't forget to install a UPS for the box, otherwise no power means no phone. For your information, Daitem is very expensive from so-called pros. Identical equipment from the same factory, same manufacturer Logistic for electricians. Diagral is the same in large retail stores. Yes, it's business. You have to cast a wide net.

roric · Answer

There is a system that can be installed to transmit through the box, but all it takes is to cut the box (if you go on vacation) or cut the power from the outside for the alarm to be unable to call, however it will still go off.

meunier44 · Answer

I have the same problem and I had to keep the FT line. However, Daitem offers a solution so that your phone transmission can be digital, and this thanks to a module to add to your alarm. Unfortunately, the price is quite high, around €850 (to be confirmed). However, forgoing remote monitoring means being unprotected because it is illusory to rely on one's neighbors. In my neighborhood, an alarm goes off every day and no one cares...

kirigol · Answer

Knowledge frees the individual. Educate yourself about the technique, particularly about what total unbundling and partial unbundling are.  http://www.dslvalley.com/dossiers/degroupage/degroupage-adsl.php  Leased lines are and remain the most reliable. In fact, companies use leased lines when they want quality and reliability. xDSL is low cost, for non-sensitive data...  Unless you implement an intelligent alarm capable of ordering a computer on its own on a UPS to call the remote surveillance via Skype through the Ethernet network... otherwise, it's just a complicated system... no alarm will really be reliable.  Voice over IP is not reliable by design!! So there's no point trying to believe it; technically, it's not possible without a very costly solution. You can't have your cake (lower costs) and eat it too (reliability, fidelity of the transmitted voice without interruptions...). Maybe one day...  What operators don't tell you is that their ADSL lines could not function without a physical "support." This support is the physical line that runs to your home.  However, in France, operators do not install these lines because it would be too expensive for them, and it would create unnecessary duplicates. They prefer to use the France Télécom network (which took decades to build), even if it means paying back a portion of your subscription. Even with total unbundling, the alternative operator will have to pay part of your subscription to France Telecom, which is normal since they financed the construction of the line to your home.  So when I read some accusing France Telecom of being thieves, I will tell you plainly, be wary of those who accuse without knowing, making sweeping judgments.  As for alarms, the same applies; know that there is no system that is 100% reliable, no system is unbreakable; it's like antivirus software or door locks... everything is a matter of time and know-how.

Nardin Patrick · Answer

The branch simply on the Freeboox with an extension cord.

Home alarm turns you into a slave of France Telecom?

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