Error 0x800CCC80
Solved
fauve06
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lamesange27 -
lamesange27 -
Hello,
Like many Vista users, I have a problem with outgoing mail. I can receive and it works, but I cannot send it; the mail stays in the outbox. I am even more surprised because at home, with the Live Box, it works. At the office, I am on a network and it doesn't work. Can you help me?
Like many Vista users, I have a problem with outgoing mail. I can receive and it works, but I cannot send it; the mail stays in the outbox. I am even more surprised because at home, with the Live Box, it works. At the office, I am on a network and it doesn't work. Can you help me?
Configuration: Windows Vista Internet Explorer 7.0
8 réponses
Thank you for your help and expertise.
Since I searched quite a bit before finding these two settings, here is the complete path:
Tools - account settings - in the Messaging tab click on Modify, click on additional settings - click on Outgoing server then check both boxes: my outgoing server . . . . and connect to the mail server . . .
Since I searched quite a bit before finding these two settings, here is the complete path:
Tools - account settings - in the Messaging tab click on Modify, click on additional settings - click on Outgoing server then check both boxes: my outgoing server . . . . and connect to the mail server . . .
Gros Loup
Excellent - a true pro - accurate response - Thank you
Val
Thank you very much!!! My box is finally unlocked :-)
boulet
Thank you, it's perfect!
St
Thank you, I've been struggling for several days. This time it works.
vic
ahhhhhhhh the happiness !!!!!
For error 0x800ccc80 in Outlook 2007 (possibly for others as well)
You need to: in the email account settings / additional settings / outgoing server / check the box to connect to the incoming mail server before sending mail!
You need to: in the email account settings / additional settings / outgoing server / check the box to connect to the incoming mail server before sending mail!
in the advanced options of the account; change the outgoing mail port number from 25 to 587. this is a deviation against security that blocks sending at port 25, the one named 587 ensures better and continuous sending. best regards, Helmut.
it is - sometimes - necessary also to do:
1. delete the messages that remain in the outbox and are blocking it
2. temporarily disable all firewalls and antivirus software to test email sending and possibly continuously disable outgoing mail checking especially in AVAST and AVG
3. for most internet providers, you need to check the option: (the outgoing server requires authentication) in the advanced settings of the account, outgoing server tab
4. and it's always better, if after a first failed test to delete and reconfigure the account in the email client with the settings mentioned above.
kind regards HELMUT
1. delete the messages that remain in the outbox and are blocking it
2. temporarily disable all firewalls and antivirus software to test email sending and possibly continuously disable outgoing mail checking especially in AVAST and AVG
3. for most internet providers, you need to check the option: (the outgoing server requires authentication) in the advanced settings of the account, outgoing server tab
4. and it's always better, if after a first failed test to delete and reconfigure the account in the email client with the settings mentioned above.
kind regards HELMUT
I modified the settings but it still doesn't work. So if someone could suggest something else, that would be great.
Following the recent investigation into the origin of the error code in Outlook 2010 with the Free provider, in the additional settings/advanced options, you need to enable encryption in TLS. This resolved my issue. For future reference.