View original (French)

PDF file cannot be opened

ORAN1952 Posted messages 1 Registration date   Status Member Last intervention   -  
brucine Posted messages 25193 Registration date   Status Member Last intervention   -

Hello,

I don’t know why I can’t open my PDF files anymore!

I’m struggling... I’m using Windows 10. here is the error message:

"Windows can’t find 'C:\Users\admin\Desktop\the file name.pdf'. Make sure you entered the correct name, and try again"

Could you help me, that would be very kind!

Looking forward to hearing from you, thank you in advance and best regards.
Brigitte

1 answer

  1.
    Panth33ra Posted messages 23219 Registration date   Status Member Last intervention   Ambassador 2 364
     

    Good evening,

    The PDF file has probably been deleted, moved, or corrupted. Check its existence in the folder C:\Users\admin\Desktop,

    Use Windows Search or restore it from a backup.

    0
    1. brucine Posted messages 25193 Registration date   Status Member Last intervention   4 172
       

      Hello,

      I suppose a file placed on the desktop should be visible.

      Of course, unless the user tries to access the administrator account's desktop from a standard user account and without the rights to do so.

      0