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Packard Bell Store & Save 3500 500 Go

clairefontaine Posted messages 2 Status Member -  
 sylver -
Hello, I bought this external hard drive for my son and he is unable to install it on his laptop. I don’t have the exact specifications of his laptop, just that it’s an Acer. I want to clarify that this tool I purchased (hard drive) works perfectly well on other PCs, but not on laptops. I apologize for the non-technical terms, but me and computers!
Can someone explain to me, before I go get a refund at the store?
Thank you very much :)

12 answers

  1.
    sebastos044 Posted messages 20 Status Member 7
     
    Good evening, can anyone tell me where I can download the drivers for the Packard Bell Store and Save 3500 external hard drive, 250GB for Vista????????
    Thank you in advance
    Sébastos
    7
  2. Takamiya
     
    Hello,
    I also bought it, and it works very well on portable. I didn't have to install anything, just plug the hard drive into the PC and drag the files with a simple copy-paste.
    2
  3. fanjor
     
    Je vais télécharger ce logiciel parce que mon disque dur ne fonctionne pas. J'ai appelé le service client, on m'a dit que c'était à propos d'un CD d'installation, et puis j'ai perdu le CD logiciel.
    1
  4. hoi
     
    Thank you, it helps us a lot to know that yours is working.
    0
  6. TOTOM259
     
    Hello, I had an issue with my hard drive, I need to format it, but it's impossible to format it, who can help me??
    0
    1. JLM
       
      I had a problem with the PBell Store & Save 500 external hard drive where I lost access to the drive at one point, then the access to formatting. The issue occurred with Partition Magic.

      Observation: An external USB hard drive is not properly detected when the drive has not been partitioned and formatted correctly. The Properties info shows a blue disk (full) RAW

      Solution:
      Follow the procedure in the following link, even if the problem is somewhat different:
      http://support.packardbell.com/fr/item/index.php?i=topic_02635&pi=platform_storeandsave3500&dhepn=C050950000

      1- My Computer + manage + disk management: delete the main partition of the external drive (under F:)

      2- Right-click again on the drive and select the New partition option. Follow the instructions in the guide.

      3- Miracle: the disk is accessible again with the correct info under the properties of drive F: and with all the usual functions (paste + delete...)

      I will try partitioning the disk again with Partition Magic.

      GOOD LUCK
      JLUC
      0
  7. XAV
     
    Hello,
    I think I unplugged my hard drive a bit too quickly, and now my computer doesn't recognize it anymore, nor does the TV...
    And the blue light is blinking
    what should I do??
    0
    1. scorpion
       
      Hi, I would like to know if you got a response to your message on the forum because my blue light keeps blinking all the time, I can’t turn it on, what should I do? Thanks in advance ;)
      0
    2. sylver
       
      Hi,

      mine also keeps flashing blue all the time. Have you found a solution to retrieve what's on it??
      0
  8. Kikri
     
    Hello everyone,
    I also have a 500 GB external hard drive and I'm thinking about changing my laptop soon, and I don't know if I can use it with Vista. If so, can someone tell me how to load the driver and where? Also, how to format it? Thank you for replying in terms that a fairly novice sixty-year-old can understand. Thanks in advance.
    0
  9. diddy
     
    I have exactly the same problem. I thought it was my laptop that had an issue, but it seems that’s not the case. I’ve tried everything but have no results so far. I followed the procedure indicated on the Packard Bell site, but it’s impossible since the disk is NOT DETECTED.
    I’m desperate.
    So if you find the solution, let me know.

    HELLLLLLLLLLLLLLLP !!
    0
  10. kikri
     
    Thank you for the answers, but they are off-topic. The question is: can we use the external hard drive under Vista? Thank you anyway. kikri
    0
  11. Takamiya
     
    It works on Vista, and you just need to plug in the hard drive.
    0
    1. kikri
       
      Thank you for your response, Takamiya. Have a good weekend. Kikri.
      0
  12. rene84
     
    Hello everyone, I would like to know if this HDD has a switch. Thank you Best regards
    0
  13. Takamiya
     
    Hi,
    no, there isn't a switch unfortunately, but in terms of quality/price, it's good since I've had it for 7 months and haven't had any issues to report.
    But it's true that it heats up quite quickly.
    0