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Messenger and security message

Snow.white Posted messages 6 Registration date   Status Member Last intervention   -  
HelpiOS Posted messages 8471 Registration date   Status Moderator Last intervention   -

Hello,

I'm accessing Messenger through Facebook on a desktop computer.
Recently, about 2 days ago, when I'm chatting with someone on Messenger, a preset message occasionally pops up: "An unrecognized device has been detected on your account. We recommend that you compare the keys with those of your contacts to chat securely."

Could this be coming from my PC or my Facebook account?
In my settings and notifications, I have nothing at all and zero emails indicating any strange login. I don't use a key to log into the PC.
I'd say this might be coming from the other person, right?

Thank you. Have a good evening.

1 answer

  1.
    HelpiOS Posted messages 8471 Registration date   Status Moderator Last intervention   11 956
     

    Hello,

    If you regularly log out of Facebook, clear your cookies, or change your internet connection (or restart your modem), this could be the reason for this message.

    The main thing is that there is no suspicious activity on your account. Check connected devices, your activity history, and the third-party apps.

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    1. Snow.white Posted messages 6 Registration date   Status Member Last intervention   1
       

      Thank you for replying.

      No, I rarely log out of Facebook. That said, I sometimes use another browser (on the same PC) and log into my other account that I haven't completely abandoned yet, but not today.

      There is also no change with a restart of the router, and I usually only clear the cache. Clearing cookies is quite rare.

      Everything is fine on the historical side or devices on FB.

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      1. HelpiOS Posted messages 8471 Registration date   Status Moderator Last intervention   11 956 > Snow.white Posted messages 6 Registration date   Status Member Last intervention  
         

        There might be a bug in that case. It could also be related to the fact that Facebook identifies the same PC and the same location for two different sessions.

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