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Trojan horse

gmere Posted messages 50 Registration date   Status Member Last intervention   -  
bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   -
94-year-old man I have error messages critical trojan horse trojan what to do thank you

1 answer

  1.
    bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283
     
    Hello

    @gmere

    StatusMember    .

    These are nuisance notifications that you have saved in your web browser.

    Two solutions:

    - Either you delete the nuisance notifications yourself, for this read this page and also this page.

    - Or manually reset the concerned browser or reset it simply with Reset Browser.

    - If it’s still the same, download FRST. Once downloaded, save FRST on the desktop then right-click FRST and choose Run as administrator, which gives this:

    [FRST screenshot]

    [Analyser screenshot]

    [FRST analyser without registry screenshot]

    Wait for the message that the tool is ready to run, then click Analyser.

    Attention, wait for the messages saying that the analysis is finished to appear.

    [Analyse finished screenshot]

    [FRST restart screenshot]

    At the end of the analysis the two reports FRST and Addition will be on the desktop.

    [FRST and Addition screenshot]

    Send the FRST and ADDITION reports to https://pjjoint.malekal.com/. Then attach the two links generated by https://pjjoint.malekal.com/ in your reply.

    For information:

    [image showing FRST analyser]

    If opening FRST triggers a Microsoft Defender alert, do not worry, click on Additional information then Run anyway, see below.

    [WD alert image 1]
    [WD alert image 2]
    [FRST analyser image]

    Send the FRST and ADDITION reports to https://pjjoint.malekal.com/.

    Then paste the two links generated by https://pjjoint.malekal.com/ in your reply.

    bazfile
    Moderator/Security Contributor.
    A hello, a reply, a thank you always makes you happy.
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