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YouTube issue

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baba-baston Posted messages 245 Registration date   Status Member Last intervention   -  
HelpiOS Posted messages 8468 Registration date   Status Moderator Last intervention   -

good evening

I have display problems for 2 days, almost all videos and shorts

in short, black screen but I have sound... I can display the video BUT I have to click on the bell

but then full screen is dead = black screen

and if I click on the bell, okay it works but it shows my comments and likes and received comments, really not pretty, and it's the same on all my browsers

and you? w11

3 answers

  1.
    baba-baston Posted messages 245 Registration date   Status Member Last intervention  
     

    same issue on insta... strange

    just to clarify, I don't have an ad blocker or any extensions etc...

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  2. MPMP10 Posted messages 47375 Registration date   Status Member Last intervention   18 987
     

    Hello,

    There is an issue with the servers, you will need to be patient.

    https://www.totalbug.com/youtube/

    (https://www.totalbug.com/instagram/comment-page-37/#comments).

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    1. baba-baston Posted messages 245 Registration date   Status Member Last intervention  
       

      still having problems?

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    2. MPMP10 Posted messages 47375 Registration date   Status Member Last intervention   18 987 > baba-baston Posted messages 245 Registration date   Status Member Last intervention  
       

      Good evening,

      What does it say just above !

      I'm putting it back here:

      "This is a problem with the servers, you will need to be patient."

      Only YouTube can fix an issue with its own servers.

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    3. baba-baston Posted messages 245 Registration date   Status Member Last intervention   > MPMP10 Posted messages 47375 Registration date   Status Member Last intervention  
       

      YouTube says nothing so I'll ask again tomorrow evening...

      But it seems like it's deliberate, like making the mouse pointer necessary to watch, more rules/conditions to annoy users...

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    4. baba-baston Posted messages 245 Registration date   Status Member Last intervention  
       

      it's starting to get long...

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    5. MPMP10 Posted messages 47375 Registration date   Status Member Last intervention   18 987 > baba-baston Posted messages 245 Registration date   Status Member Last intervention  
       

      Hello !

      There's nothing we can do here!

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  3. HelpiOS Posted messages 8468 Registration date   Status Moderator Last intervention   11 950
     

    Hello,

    First, clear your browser's cache and cookies and check if it's up to date. Then try disabling hardware acceleration.

    In Chrome, go to Settings > Advanced settings > System and disable Use hardware acceleration when available.

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    1. baba-baston Posted messages 245 Registration date   Status Member Last intervention  
       

      Good evening

      I just did it, it's fixed for Firefox and Chrome but not for Edge, which I use the most, it's a shame. Any other solution?

      Am I the only one or what?

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      1. HelpiOS Posted messages 8468 Registration date   Status Moderator Last intervention   11 950 > baba-baston Posted messages 245 Registration date   Status Member Last intervention  
         

        This seems to be more of a PC issue. If hardware acceleration has also been disabled in Edge's settings, go to Windows Settings > System > Display > Graphics > Advanced graphic settings and disable Hardware-accelerated GPU scheduling.

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      2. baba-baston Posted messages 245 Registration date   Status Member Last intervention   > HelpiOS Posted messages 8468 Registration date   Status Moderator Last intervention  
         

        indeed that's right! everything works well thank you chief!

        you solved my problem

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      3. HelpiOS Posted messages 8468 Registration date   Status Moderator Last intervention   11 950 > baba-baston Posted messages 245 Registration date   Status Member Last intervention  
         

        You're welcome, glad to hear that!

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