Unable to access files on my Redmi Note 8T

Solved
ThierryRoche Posted messages 7 Registration date   Status Member Last intervention   -  
georges97 Posted messages 14600 Registration date   Status Contributor Last intervention   -

Hello

It's impossible for me to access the files on my Redmi Note 8T from my computer (on Windows 11). However, the "file transfer via USB" option is checked on the mobile...

The phone is quite old (>5 years), so a lot of the discussions on the subject that I've found couldn't be applied... :-(

It seems to me that when connected to the computer, there was an update made on the drivers, but I'm not sure.

Thank you in advance for your help.

Thierry

2 answers

  1. georges97 Posted messages 14600 Registration date   Status Contributor Last intervention   2 932
     

    Hello,

    I don't know if you have checked the links on the topic below, particularly those from wikihow, which detail the procedures for activating the connection via cable or Wi-Fi.

    https://forums.commentcamarche.net/forum/affich-38189139-appl-pr-trans-photos-du-tel-vers-p-c

    One must assume the prerequisite of mobile recognition (driver corresponding to the version of Windows), which should appear in the file manager (left column).

    See also:

    https://forums.commentcamarche.net/forum/affich-37585786-transfert-de-photos-d-un-smartphone-vers-un-pc

    https://www.commentcamarche.net/mobile/android/1099-transferer-des-photos-d-un-android-vers-un-pc-ou-un-mac/

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  2. ThierryRoche Posted messages 7 Registration date   Status Member Last intervention  
     

    Resolved: I just managed to update the MTP driver through the Windows Device Manager.

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    1. georges97 Posted messages 14600 Registration date   Status Contributor Last intervention   2 932
       

      Thank you for the feedback.

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