Samsung Galaxy Tab A9+: not recognized by PC

DejNa31 Posted messages 8 Registration date   Status Membre Last intervention   -  
DejNa31 Posted messages 8 Registration date   Status Membre Last intervention   -

Hello everyone,

I am desperately looking for a solution to my problem:

I recently purchased a Samsung tablet (A9+) and I want to transfer some files to it from my PC.

The USB cable is new and works perfectly; my tablet charges when it is connected to the computer, but its name does not appear on the PC, making it impossible to transfer files.

I have already tried several manipulations:

- tested with a second USB cable: same problem,

- I activated the developer option on my tablet and enabled USB debugging: the issue persists.

- I tested with a second computer: same problem.

- I updated the USB drivers on my PC and nothing changed either.

In fact, I don't understand why my tablet doesn't give me the option to charge or transfer data, I've had a similar issue with an old phone, it's very frustrating!

Every time I connect it to a USB port, no matter which one, it automatically starts charging and doesn't give me the option to transfer my data. Even when I swipe on the tablet's screen to check, it shows "charging" and offers no other options.

Well, at worst, I can use my Google Drive since that seems to work ^^' but since I like to understand and persist, I would really like to know if someone has a solution that I haven't thought of!

Thank you very much and have a great day!

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