Google Maps does not recognize my current location [PC]
vegansound Posted messages 129 Registration date Status Membre Last intervention -
Hello,
I moved a few weeks ago, and Google Maps still shows my "current location" as the old address. No matter how much I click the location button on the bottom right, it doesn't update. In my settings, I have the new address.
There seems to be a GPS location issue that I can't resolve, even after searching, particularly on the Google help forum.
Everything works fine on Android, but it just doesn't want to on Windows.
Thank you for your help.
4 réponses
Hello
"Google Maps always shows my 'current location' as the old address,"
yes, that's what you say.
Google records information to geolocate people as accurately as possible in an "estimated" profile; if it assumes that the current assessment is incorrect, it reverts to a previous address that it deems more accurate. It is probably not yet aware of your move, and the current address seems less certain to it than the old address, which is reproduced in many places.
You may have disabled location services on your device either through restrictive settings, for example in your browser, etc., or have not given your consent to be geolocated.
A phone includes GPS, not a computer. Various sites and programs like Google Maps or others request your consent to geolocate you by other means; you may need to update the address on many sites or programs. Visit your building, your street, your neighborhood, the city, stores, hotels, restaurants, bars, cinemas, town hall, post office, convenience stores, newsstands...
Hello,
Google does not save anything except, when applicable, a certain number of favorite addresses that we have saved in our account.
Like any site that uses geolocation, Google Maps simply asks the browser (in this case Firefox) for permission to access the location, provided of course that the Windows geolocation service is not disabled.
This geolocation does not rely on the place where I live, but on where my IP is located.
For me, it indicates varying locations all several kilometers away from my home (which can be seen in the bar at the very bottom of any Google search) and there is nothing we can do about it.
I get the same (incorrect) result whenever I use anything based on my geolocation, for example asking Mappy for directions while specifying my starting position.
We may perhaps have (though this is not the case for me) this type of problem in so-called CGNAT Internet subscriptions where, to cope with the exhaustion of IPV4 addresses, up to 4 users can share the same IPV4 IP.
If the router is a mixed IPV4 and IPV6 model, the problem will not exist if we can enforce IPV6 mode only (provided that all the websites we connect to support IPV6).
Sorry for the delayed response.
@.eric :
- "Yes, you're the one saying that.". Well, I mean, I’m the one noticing it anyway. I open the site, I end up on the wrong geolocated address, that's a fact, not just an opinion. And no matter how many times I click on the target symbol, no, it stays on the old location.
I can possibly understand that it might take some time for the site to realize that I've moved, but it’s been over 20 days now. In my opinion, the problem doesn’t come from that. It’s probably related to the IP or something else. And even, a time for an adaptation to a device that stays at a fixed point 24/7?? It’s not the fact that I roam from side to side that’s going to change anything when it stays at home. And if you’re saying that to let mobile Maps communicate the information to desktop Maps, I’m not convinced. It’s been 20 days since I’ve been moving around in my new city, it hasn’t changed anything.
- "You probably disabled geolocation on your device either through restrictive settings, for example, browser, etc. or you haven’t given your consent to be geolocated."
I don't think so, but just to be sure, can you remind me how to do that, please?
@brucine :
- "We might also have this type of problem in CGNAT Internet subscriptions where, to counter the exhaustion of IPv4 addresses, up to 4 users can share the same IPv4 IP.
If the Box is mixed IPv4 and IPv6, the problem will not exist if we can impose IPv6 mode only (provided the sites we connect to all support IPv6)."
You're speaking another language to me, I’m not a computer expert. I have a Freebox Ultra, and after checking, it integrates both IPv4 and IPv6, and IPv6 is enabled by default.
I quote the site where I found this information: "By default, all Freeboxes have their IPv6 connectivity enabled. They therefore have two addresses (IPv4 and IPv6) that can communicate with devices connected to the modem's network."
https://www.echosdunet.net/free/aide/adresse-ip
Hello
If you found that in the Windows settings you just had to set "allow geolocation," and respond "allow geolocation" to all the sites and programs that ask, that's pretty much all you need to do; you can't do more than put your new address everywhere you can, modifying it where you still see the old address.
I can present you with a person officially deceased and buried over 11 years ago, but there is still a judge who says in one place, no, there is no document proving their death in such a file, a file that no one is allowed to request what it contains or to suggest completing what is missing, except for this judge who doesn't do it.
So don't ask me more, I just know that there is no GPS on my computer, while there is one on the phone.
And my computer changes its address when the ISP gives me a new IP, and it can take more or less time to find out where it lives depending on my searches in the engines or the sites I visit.
For settings in a recent Windows, one of the settings is indicated here:
https://support.microsoft.com/fr-fr/windows/service-d-emplacement-et-confidentialit%C3%A9-dans-windows-3a8eee0a-5b0b-dc07-eede-2a5ca1c49088
But you can set limits, we'll explain that here:
https://www.moncoach365.academy/blog/localisation-quand-windows-sait-ou-tu-es-et-comment-lui-dire-stop
Google, you gave it permissions or instructions not to use certain information; Microsoft did the same, but you may not have left the same instructions; it's the same with Facebook with other settings, in each application you can modify its access or not to geolocation and in your browser as well.
Not to mention each site to which you have said or allowed at some point that it could or could not use information, or that your address is in such a place, I can't guess.
But it's not enough to just tell it to geolocate; if your old address is in Google Maps' servers, you need to find a way to put the new one in; it's up to them, they don’t confide anything about you to me.
The phone and Android simply look right away at its GPS, that's it.
Hey, it's really a hassle all this. Thanks for your reply. It's crazy that it's not as simple as it should be. There should be an option to set the new location right away if you don't want to wait.
I checked my settings, and "location" is indeed checked. And strangely, when I want to bring up the location icon in my taskbar, even though it's checked, it doesn't appear. I cleared the trip history, we'll see if that helps.
I'll keep this topic open in case someone has a solution. I'll mark it as resolved when that happens one day...
Thanks to both of you, ++.
Hello,
The gloubi-boulga in <10> changes nothing about reality.
If I left my postal address on any merchant site, it is not clear how Google Maps (for example) could extract it or how the site in question located me; if any site located me via my IP, the result is the same and approximate.
Demonstration by absurdity, let's ask here for my GPS coordinates (inevitably also based on my IP):
https://coordinates-converter.com/fr/decimal/51.000000,10.000000?karte=OpenStreetMap&zoom=8
Let's enter these coordinates into Google Maps; I live in a municipality that is not mine and in a No Man's Land behind a shopping center, I know the area, where no one lives except maybe a subterranean communication relay from my operator.
Depending on the day or the length of the cow's tail, it can be in 3 or 4 neighboring municipalities, very rarely mine, never to the south since there's only the sea, but why never to the east either?
The IP has been determined approximately according to the one that my operator or its relays provide, you can be stubborn all you want, you can't do anything except in the case I mentioned (CGNAT, even shared IP among up to 4 users) where to simplify, the approximation is 4 times larger.
Hello,
My problem is still not resolved, but there has been a development. For several days now, it hasn't detected where I am at all, whereas before it indicated my old address. Now I get the message "Your exact location could not be determined." Maybe in the coming weeks it will finally detect me, but that's not certain and it could still take a while...
Firefox is up to date; it's my main browser. I think it's the app you're talking about because Google Maps is a website, not an app (just to remind you, my problem is on a computer, not mobile).
I tested it with Chrome to see if the issue was with FF, but it tells me "Your exact location could not be determined."