[Firefox 9.0.1] The URL is not valid and does not..

Solved
Firefox9Bug -  
kaneagle Posted messages 86260 Registration date   Status Modérateur Last intervention   -
Hello everyone!
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I'm reaching out because Mozilla is acting up.
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After installing the software, the default homepage of the browser (about:home) won't load, and a message appears: "The URL is not valid and cannot be loaded."
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The same goes for "about:sessionrestore," which allows you to restore your tabs after closing the browser.
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I see you might suggest plugins/add-ons that could cause this issue, but in my case, that's not it! I've just reformatted the PC and NO add-on has been installed on FF yet.
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I tried a clean reinstall with ccleaner, registry cleanup, etc... nothing. I attempted to install an older version and then upgraded to the new one from the browser... still nothing. I even tried to reconfigure the homepage internally (about:config) in case it was a configuration error during installation, and guess what? Still nothing!
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I thought it might be a bug in FF 9.0.1, but no, since FF works perfectly fine on my friends' computers...
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So after (almost) trying everything, I'm turning to you, professionals, geeks, hobbyists who might have a solution to my problem!
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If you find it, you'll make more than one person happy because apparently, this issue also affects quite a few people online (http://www.commentcamarche.net/forum/affich-2825968-firefox-alerte-l-url-n-est-pas-valide for example)
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Here are my specs:
Windows XP / Firefox 9.0.1

9 réponses

Firefox9Bug
 
https://bugzilla.mozilla.org/show_bug.cgi?id=713167

Apparently, this is a known bug in XP SP3 that makes the entry list of about:about incomplete and also causes issues with missing protocols, hence the URL error that breaks the M&M's.

One way to fix it: install Net Framework 3.5!

For everyone who has the same issue, we FINALLY have the solution!

Thanks to who? Abraxas from Geckozone! He's awesome :)


http://www.geckozone.org/forum/viewtopic.php?f=5&t=76215&start=15

PROBLEM SOLVED!
1
kaneagle Posted messages 86260 Registration date   Status Modérateur Last intervention   14 673
 
Good evening,

I suggest you uninstall Firefox and perform a clean reinstallation.

Before uninstalling it, you can back up your bookmarks:
Open Firefox
Bookmarks
Show All Bookmarks
Import and Backup
Export to HTML...
Save it on the desktop.

Go to add and remove programs and uninstall --> Firefox

During the uninstallation of Firefox, agree to uninstall everything,
check: delete all my files

After uninstallation, restart the PC, go to: C\program files and delete the folder --> Mozilla Firefox.

Run -->CCleaner for a cleanup in Windows, applications and registry.

Then the suggested procedure is to delete the keys in the registry.
Go to start
Run
Type: regedit and OK.

At the top, click on edit, find (Ctrl+F), type: mozilla, check the keys, values, data boxes and click next.

The search begins, when a file appears, delete everything related to mozilla, then press F3 to continue the search and do the same until the search is complete.

Repeat the same procedure by typing: firefox

Install --> Firefox
Then to recover your bookmarks:
Open Firefox
Bookmarks
Show All Bookmarks
Import and Backup
Import from HTML....
Next
Look in: desktop
Select -->bookmarkbackups.html

--
Human beings are at their best when things are at their worst.
0
Firefox9Bug
 
It didn't work. I'm starting to despair T_T

Who will find the miracle solution?...
0
kaneagle Posted messages 86260 Registration date   Status Modérateur Last intervention   14 673
 
Check if the cause could be --> ask toolbar or others?

Run this utility --> AdwCleaner
and click on search.

Look at the report and if there's the presence of toolbars, adware, etc... Restart it and click on delete.

Download and install --> MalwareBytes

Update it and run it for a scan.

Check this --> tutorial

Human beings are at their best when things are at their worst.
0
Firefox9Bug
 
Nothing to do with that, but thanks anyway ^^'
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Overture1928
 
Don't worry: it's a known bug in Firefox 9.0.1. It happens to me on XP SP2 and XP SP3, but there's no problem on 7 SP1. We just have to wait and hope it gets fixed...
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Firefox9Bug
 
That's the most plausible answer! But when will this bug be fixed?...
Do you have a link to contact the Firefox staff?

Thank you for your response!
0
kaneagle Posted messages 86260 Registration date   Status Modérateur Last intervention   14 673
 
Despite a clean uninstall and reinstall of Firefox, it is quite possible that there is an infection?

So it is up to you to execute the proposal in the --> message 5
or to open a new topic in the forum --> virus/security
and request a system analysis to check for an infection.

--
Human beings are at their best when things are at their worst.
0
Firefox9Bug
 
There is no infection. It's either a bug or an error in the executive script somewhere in the system.
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Anonymous user
 
Hello Firefox9Bug

If you don't mind, we will check if this is indeed of an infectious nature

For that:

First of all, please register

For more information, please do the following

Open this link and download ZHPDiag from Nicolas Coolman:

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

Or

https://www.commentcamarche.net/telecharger/utilitaires/24803-zhpdiag/

Server No. 2

Or

http://www.premiumorange.com/zeb-help-process/zhpdiag.html
at the bottom of the ZHP page with a version number.

Once the download is complete, unzip the obtained file and place ZHPDiag.exe on your Desktop.

Double-click on the icon to launch the program. On Vista or Seven right-click "run as administrator"

Click on the magnifying glass to start the scan.

Let the tool work, it can take quite a while.

Close ZHPDiag at the end of the analysis.

To send the report click on this link:

http://pjjoint.malekal.com/

https://www.cjoint.com/

Click on Browse and look for the directory where ZHPDiag is installed (usually C:\Program Files\ZHPDiag).

Select the ZHPDiag.txt file.

Click on "Click here to upload the file".

A link in this form:

http://www.cijoint.fr/cjlink.php?file=cj200905/cijSKAP5fU.txt

will be added to the page.

Copy this link in your reply.

Thank you

See you

--
---------Security Contributor---------
We have all been beginners at something at some point.
But knowledge is the reward of diligence.
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kaneagle Posted messages 86260 Registration date   Status Modérateur Last intervention   14 673
 
A way to fix it: install Net Framework 3.5!

So Windows wasn't up to date?

Human beings are at their best when things are at their worst.
0
internetgg Posted messages 1843 Registration date   Status Membre Last intervention   687
 
Have you tried changing the default page in the preferences?
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Google is your friend!
-1
Firefox9Bug
 
Yes, I even reset the default settings, but the problem persists :/
0