AORUS ELITE V2 BIOS Issue
Solved
fabul Posted messages 42085 Registration date Status Modérateur Last intervention -
Hello everyone,
I have been experiencing a recurring issue with my PC for the past few days (about 3 weeks).
Upon startup, even though I have an SSD dedicated solely to the operating system (with the rest of the data on separate HDDs), it restarts once or twice, and I get a BIOS page displaying an error message.
It’s very frustrating, even though it doesn’t prevent me from turning on the PC in the end, but it happens all the time. And since I work from home, it adds up and takes some time.
I searched for new drivers via DriverCloud - which I have updated; I had enabled the Android PC option with the activation of the virtual tool a long time ago, and I have disabled everything, but the problem persists.
I’m not sure if this plays a role, but I also have my AMD component displaying a continuous device issue, but I had that earlier, and it didn’t stop the computer from starting up properly - and I have never managed to solve that problem.
Has anyone encountered this issue before?
Thank you very much in advance for your feedback and assistance.
If needed, I can provide as much information as possible.
Have a great day.
Max
12 réponses
Hello,
In my initial ideas, check the SSD and other drives with CrystalDiskInfo.
The status can give a clue if the SSD has an issue, especially if it shows Caution or Bad.
https://crystalmark.info/en/software/crystaldiskinfo/
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Perform a "Clear CMOS": Often the manual indicates how to do it.
1. Unplug the power supply.
2. Remove the CR2032 battery.
3. Check if you have a jumper on pins labeled CLR_CMOS or CLRTC.
If it has 3 pins, move it to the other pins X X O > O X X for at least 10 seconds.
If you don't have that, just short the two pins with a screwdriver or another metal object for at least 10 seconds to discharge the capacitors.
Sometimes shorting the two contacts of the battery holder can do the same thing.
4. Replace the jumper as it was before, or stop shorting.
5. Reinsert the battery.
6. Plug the power supply back in.
7. Start the PC.
8. Reconfigure the BIOS.
Hello Fabul,
First of all, thank you for your response and I apologize for the delay in getting back to you; with my professional activity, I have very little time to manage this.
However, I have just been confronted with a more significant problem that forced me to deal with this more quickly than expected.
So I followed the steps, but for the past hour and a half, my PC turns on, I hear the Windows sound but it’s a black screen with a mouse that moves normally or shows the loading sign.
I followed the steps and unfortunately nothing happens... The screen still shows black.
However, if I unplug the graphics card and connect the HDMI and Display Port directly to the motherboard, there’s no boot issue... So the problem seems to come from the graphics card but I don’t really know what to do as I’m completely stuck as soon as I boot with it????
So it doesn't seem to be related to the BIOS or the hard drive, but what’s surprising is that I recently did all the NVIDIA and driver updates, and this morning, it started up, despite booting with the BIOS screen.
And the graphics card is not that old either, it’s a Zotac 3080.
Anyway, I’m totally lost...
Hello again,
But in the last photo, we can see the small Windows circle.
So it's not the GPU, but the drivers or Windows that have a problem, in my opinion.
If you press Ctrl+Alt+Delete when Windows seems to be starting, does the window proposing the task manager open?
Unfortunately, nothing is happening, I remain frozen.
CTRL + ALT + DEL
ALT + F4
Windows key
Nothing to do, the computer is not reacting to anything.
There, I managed to start it, but as I said, while on the motherboard, and I had no problems starting the PC (very fast) and I didn't go through the BIOS.
Hello
I've seen this before when the graphics card is not installed in the correct PCI Express port; in this case, it should be in the one closest to the CPU.
That's exactly the case... It's on the highest slot, and I didn't have any problems before... That's what's strange, it's like the Driver has been acting up over time...
There is still a slot above that is free, but if I put it there, the card will touch the RAM. So it's impossible to put it in the first one.
Well, I just saw in one of the first captures that your motherboard is a B550 AORUS ELITE V2.
So, it has a reinforced PCIexpress slot, dedicated solely to graphics cards, connected to the CPU bus.
The other two PCIexpress 16x slots are non-reinforced and connected to the chipset...
If your 3080 is not in the right slot, you are encountering the known bug from Gigabyte (which, by the way, isn't really a bug since the card shouldn't be anywhere other than the correct slot...) but it's a known issue that arises with successive updates.
B550 AORUS ELITE V2 (rev. 1.0/1.1) Specifications | Motherboard - GIGABYTE France
To complete me: The reinforced slot is to withstand the weight of high-end cards, while the other ports where you seem to have placed your 3080 are not suitable, and the PCI Express bus of the chipset on the motherboard is not primarily managed by the CPU. In my opinion, your PC would eventually start if you wait 5 or 10 minutes.
Only slot 1 is in PCIexpress 4.0......
Well, I won't insist too much on this; I know Gigabyte well since I only work with this brand for motherboards. Your card has only one PCIexpress slot dedicated to graphics cards, wired in x16 PCIexpress 4.0, it's the PCIEX16 marker on the motherboard.
The others are in PCIexpress 16 3.0 and wired in x2, managed by the chipset, a disaster in terms of performance; your 3080 must perform worse than a GTX1650..
In short, that will be all for me. Good continuation.
And the exact specifications are here (see the link I provided)
=> fabul: It can't touch the RAM, that's impossible, or else it's very strange, maybe because of an AIO....
If we can try DDU
Backup your data, favorites, browser profile, etc...
Download DDU here: https://www.majorgeeks.com/files/details/display_driver_uninstaller.html
Extract it to C:\DDU
Right-click on the Start button and select Windows PowerShell (Admin)
Type: CMD
Enter the command:
bcdedit /set {default} bootmenupolicy legacy
Then you will be able to boot into safe mode by tapping the F8 key before Windows starts.
Uninstall the graphics drivers with DDU, with the default options it could help.