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Issue with my Steelseries Rival 3 Wireless

slimocb Posted messages 245 Registration date   Status Member Last intervention   -  
fabul Posted messages 42068 Registration date   Status Moderator Last intervention   -

Hello everyone


Two weeks ago at most, I bought a Steelseries Rival 3 Wireless at Boulanger which was working great, but for the last 2 or 3 days, I've been having problems.. While I'm using it, the mouse loses connection, I think, because the cursor lags and don't even get me started on games, especially ones like Valorant, etc.. I thought it might be an infrared issue under the mouse, but no, even the left and right click buttons don't work for 0.5 seconds, sometimes 1 second, but this happens frequently. I want to clarify that it was working perfectly and this happened out of the blue.

Could a Windows update that hasn't been done solve the problem? I'm still skeptical about this hypothesis..

Thank you

2 answers

Answer 1 / 2
Panth33ra Posted messages 23103 Registration date   Status Member Last intervention   Ambassadeur 2 361
 

Hello,

No choice, return the "mouse" to Boulanger for an exchange or a refund.
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Answer 2 / 2
fabul Posted messages 42068 Registration date   Status Moderator Last intervention   6 053
 

Hello,

USB device lags can also be caused by other poorly connected USB devices due to contact issues.

Sometimes just unplugging and replugging all the USB devices can fix it.
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