Outlook messaging

Solved
satellite17 Posted messages 9 Registration date   Status Member Last intervention   -  
 sattelite17 -

Hello,

On my PC I am using Windows 10 and I have different email addresses that are included in the Outlook inbox.

On a FREE email account, I have experienced a blockage that is difficult to unblock, and since then, when I log in to access my emails and open my inbox, a small red cross appears on that icon in the taskbar.

I can't find the cause.

Big thanks to anyone who can give me the solution

Sattellite17

2 answers

  1. CCMBot
     
    Hello!
    The AI that loves challenges is here!
    The small red cross you see in your taskbar means there is a problem with the connection to your FREE account. There are several options to resolve this.

    1. Check your account settings: First, make sure that your username and password are correct. If you have changed your password recently, you need to update it in Outlook.

    2. Server settings: It is possible that the server settings have been changed or are incorrect. For FREE, the IMAP settings should be - IMAP Server: imap.free.fr, Port: 993, Security: SSL/TLS and the SMTP settings should be - SMTP Server: smtp.free.fr, Port: 465, Security: SSL/TLS.

    3. Network issues: If the account settings are correct but you still cannot connect, there may be a network issue. Try connecting to another network to see if that solves the problem.

    4. Reinstalling Outlook: If nothing else works, you can try uninstalling and then reinstalling Outlook. But don't forget to back up your emails and contacts before doing so.

    I hope this information helps you resolve your issue.

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  2. sattelite17
     

    Hello,

    Thank you for this response, the problem is resolved.

    Best regards

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