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Inactive dial on Pro X Wireless

FleurSalomey Posted messages 5 Status Member -  
Panth33ra Posted messages 23147 Registration date   Status Member Last intervention   -

Hello, I just bought the Logitech Pro X Wireless headset, the sound is great, no issues there, but the volume adjustment knob doesn't work. If someone can help me that would be awesome.

1 answer

  1.
    Panth33ra Posted messages 23147 Registration date   Status Member Last intervention   Ambassadeur 2 361
     

    Hello,

    Since your headset is under warranty (2 years), I advise you to return it to the place where you bought it to get it replaced.

    It's a hardware problem.

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    1. FleurSalomey Posted messages 5 Status Member 2
       

      Is there really no way to fix the problem? Because I can still see the sound adjustment icon on my PC when I turn the knob.

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    2. Panth33ra Posted messages 23147 Registration date   Status Member Last intervention   2 361 > FleurSalomey Posted messages 5 Status Member
        
       I still have the volume adjustment indicator that appears on my PC when I turn the knob.

      The volume adjustment indicator should be enough for you!

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    3. FleurSalomey Posted messages 5 Status Member 2 > Panth33ra Posted messages 23147 Registration date   Status Member Last intervention  
       

      Be enough for me?

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    4. Panth33ra Posted messages 23147 Registration date   Status Member Last intervention   2 361 > FleurSalomey Posted messages 5 Status Member
       

      You mentioned this... "

       I still have the sound adjustment indicator showing on my PC when I turn the knob.
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    5. FleurSalomey Posted messages 5 Status Member 2 > Panth33ra Posted messages 23147 Registration date   Status Member Last intervention  
       

      Update: the problem fixed itself; I just had to turn off my PC, so the scroll wheel works now.

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