E31 code on Sharp cash register

endy -
baladur13 Posted messages 47561 Registration date Status Modérateur Last intervention - 22 Sep 2023 at 18:35

Hello,

my account is blocked with the message E31 whenever I try to enter an amount.

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baladur13 Posted messages 47561 Registration date Status Modérateur Last intervention 14 377

Hello,

Check if this has anything to do with your problem

E31 means that the device has been reset and the pairing (with the SD card) has been lost.

Very hard to catch a black cat in a dark room.
Especially when it's not there...