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E31 code on Sharp cash register

endy -  
baladur13 Posted messages 47355 Registration date   Status Moderator Last intervention   -

Hello,

my account is blocked with the message E31 whenever I try to enter an amount.


1 answer

  1.
    baladur13 Posted messages 47355 Registration date   Status Moderator Last intervention   14 400
     

    Hello,

    Check if this has anything to do with your problem

    E31 means that the device has been reset and the pairing (with the SD card) has been lost.

    Excerpt from: https://cdn.metro-group.com/fr/fr_asi_805945001001_01.pdf

    Very hard to catch a black cat in a dark room.
    Especially when it's not there...

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