HP Envy 6000 Printer
Panth33ra Posted messages 23148 Registration date Status Member Last intervention -
Hello,
I have a problem with my HP printer, I bought it recently and I used all the cartridges, I bought new cartridges again but not from the HP brand, cartridges that should fit my printer.
I also unchecked the printer updates and I still can't print, is that normal?
It tells me that I need to buy authentic cartridges... this has been going on for several months and I've been trying to circumvent the system a bit but I don't know much about it, plus it's a Wi-Fi printer.
Thank you for your responses
2 answers
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Hello,
try to disable the cartridge protection.
Start menu and open PowerShell, enter this command or copy and paste it:
get-printer | Select-Object Name,Locationthen open the web browser with the collected IP address, copy it without the (port :xxxx).
go to settings, preferences and cartridge protection, search for protection and disable.
Example animated image below:
please let us know if this resolved the issue or not, thank you.
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Hello,
I thank you for these explanations. However, I have listened carefully to what you advised me, but it doesn’t work.
When I got to the navigation, I could not find the cartridge protection at all, and it’s not even shown in the preferences. I’m starting to despair.
too.
