Orange Mailbox

Solved

Hello,

For some time now, I can no longer download PNG, JPEG, PDF files on Orange's professional mailbox.

Previously, when I received an email with several PNGs, PDFs, I could view them one by one by clicking download and then the arrows to scroll through the attachments.

Today, I can only save the file one by one.

Filousaxo

3 answers

  1. Good evening,

    Use another browser (Firefox, Chrome) or an email client like Thunderbird to work around the problem related to Orange's webmail.


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    1. Hello Panth33ra,

      And thank you for your feedback.

      I normally open with Chrome and I tried Firefox as well, but the problem is there too. Regarding Thunderbird, unfortunately I cannot download it..

      Have a very good day,

      filousaxo

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  2. Contributor
    Good evening,

    For me, the operation of Orange's Web mail hasn't changed.

    You have to click "open" (not download) to view the attachments.

    If you choose to download, you download and open the attachments individually, or download or download all (an automatically created zip folder) into the downloads folder.
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    1. Hello georges97,

      and thank you for your feedback.

      I wish so much that nothing has changed on my end either.

      and my colleague, back from maternity leave, has the same issue...

      keeping our fingers crossed that the bug, if it really is a bug and not a permanent change, will be rectified...

      have a very good day,

      filousaxo

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    2. We can open anything that is not text.
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  3. Hello

    There is currently a bug concerning the attachments (PJ).

    All text items cannot be opened directly; they must be downloaded.

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    1. Contributor
      Hello,

      After testing I confirm the bug. Error when trying to open the PDFs directly. I hope Orange is informed and will fix the dysfunction.
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    2. hello JY29200,

      thank you for your response.

      fingers crossed that the bug, if indeed a bug and not a definitive modification, will be fixed...

      have a very good day,

      filousaxo

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