HP Envy 5534 Printer Installation Issues

neokturnemax -  
Surlefil Posted messages 69 Status Member -
Hello,

I bought an HP printer yesterday and I can't install it, no problem with the scanner but no printer.
Actually, I install the driver, I plug the printer via USB and then it says it can't install this hardware, an error occurred during the installation of the device, the specified module could not be found.

Thank you in advance for your help.

1 answer

  1. Surlefil Posted messages 69 Status Member 1
     
    Have you been to the HP website? It's well done.
    Remove everything you installed and start over... ??
    I have an HP and I've never had any problems
    bye good luck
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