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IBAN Issue Leboncoin

PolochonFR Posted messages 10 Status Membre -  
Radinoz Posted messages 7039 Registration date   Status Contributeur Last intervention   -

Hello, I've had this message for 2 months.

I’ve sent messages to Leboncoin customer service but nothing changes.

Do you have any suggestions for me?

Thank you in advance for your help.

3 answers

Answer 1 / 3
Radinoz Posted messages 7039 Registration date   Status Contributor Last intervention   1 155
 

Hello

Unfortunately, aside from contacting LBC, I don't see what else you can do...

How do you contact them?

;)
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PolochonFR Posted messages 10 Status Member 2
 

Through their customer support website

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Answer 2 / 3
H0enheim Posted messages 1458 Registration date   Status Member Last intervention   467
 

Hello

At this point, we can't do anything to help you, you absolutely need to get in touch with someone from the LBC services... Only they can clarify things
Have you tried by email? > aide@leboncoin.fr ... in Subject > Problem with my Account

Have you tried providing the credit card numbers?

Maybe you didn't pass the identity checks; the phone number; did you provide your ID card at any point?

In any case, here it is,
Wishing you good luck
And let us know if your issue is resolved and what you had to do ^^
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PolochonFR Posted messages 10 Status Member 2
 

Thank you. I will send an email to the address you sent me.

Bank details, identity card, etc. ... everything is filled in (I removed my credit card in the meantime).

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H0enheim Posted messages 1458 Registration date   Status Member Last intervention   467 > PolochonFR Posted messages 10 Status Member
 

You're welcome,

Keep us posted; if you hear back from them (weekends are a bit dead)
So by Monday-Tuesday.

Usually, they are responsive

I'm curious to know what's blocking your account.

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Answer 3 / 3
Dav63122
 

Hello

I have exactly the same problem as you, how did you manage to solve it?

Thank you
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Radinoz Posted messages 7039 Registration date   Status Contributor Last intervention   1 155
 

Have you followed the steps outlined in answer no. 3?
https://forums.commentcamarche.net/forum/affich-37865127-probleme-iban-leboncoin#p37865199

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